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- Tasks: Lead the creation of a top-notch CRM programme for a global beauty brand.
- Company: Join a reputable global beauty business focused on integrity and customer satisfaction.
- Benefits: Enjoy flexible work options and perks that enhance your career experience.
- Why this job: Be part of a dynamic team shaping customer journeys in the beauty industry.
- Qualifications: Experience in FMCG CRM is essential; retail or beauty background is a plus.
- Other info: Work permit may be required if not a passport holder of the country.
The predicted salary is between 43200 - 72000 £ per year.
My client, a global beauty business, is currently looking to recruit a Global CRM Manager. You will build an industry-leading CRM programme with a brand that puts integrity, honesty, and customer satisfaction at the centre of everything. You will build the Global CRM strategy to acquire, manage, and leverage direct consumer relationships across the entire customer journey, including establishing the most relevant journeys and the optimal interaction strategies at each interaction point.
You will set data, segmentation, and database strategies and work with the E-Commerce and IT teams to develop the tools to deliver these strategies in all markets. To be considered, you will have previous experience working in FMCG CRM (Retail a plus, Beauty is a plus). You will have proven success in driving customer acquisition and annual/lifetime value through a CRM strategy that you have implemented. You would ideally have used Klaviyo; however, it is not essential.
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Global CRM Manager - Beauty employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM Manager - Beauty
✨Tip Number 1
Familiarise yourself with the latest trends in CRM, especially within the beauty and FMCG sectors. Understanding what strategies are currently successful can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the beauty industry, particularly those who have experience in CRM roles. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven customer acquisition and value through CRM strategies in your previous roles. Be ready to showcase your results and the tools you used.
✨Tip Number 4
If you have experience with Klaviyo or similar CRM tools, be sure to highlight this in conversations. Even if it's not essential, demonstrating familiarity with popular platforms can set you apart from other candidates.
We think you need these skills to ace Global CRM Manager - Beauty
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Global CRM Manager position. Tailor your application to highlight your relevant experience in FMCG CRM, especially in the beauty sector if applicable.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous successes in driving customer acquisition and value through CRM strategies. Use specific examples that demonstrate your ability to build and implement effective CRM programmes.
Showcase Technical Skills: If you have experience with CRM tools like Klaviyo, make sure to mention it. Even if you haven't used Klaviyo specifically, highlight any similar tools you've worked with and how they contributed to your CRM success.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the beauty industry and customer satisfaction. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Blu Digital
✨Understand the Brand Values
Before your interview, make sure you know the brand's core values, especially around integrity and customer satisfaction. This will help you align your answers with what the company stands for and demonstrate that you're a good cultural fit.
✨Showcase Your CRM Experience
Be prepared to discuss your previous experience in FMCG CRM, particularly any successes you've had in driving customer acquisition and value. Use specific examples to illustrate how your strategies have made a positive impact.
✨Familiarise Yourself with Relevant Tools
While Klaviyo experience is a plus, it's important to show your familiarity with other CRM tools and data strategies. Be ready to discuss how you've used technology to enhance customer journeys and interactions.
✨Prepare Questions About the Role
Think of insightful questions to ask about the Global CRM strategy and how it integrates with E-Commerce and IT teams. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
