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- Tasks: Lead CRM strategy to boost customer engagement and drive sales.
- Company: Join a fast-growing interiors and lifestyle business in London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real impact on customer relationships and brand loyalty.
- Qualifications: Experience in CRM, Loyalty, and Content is essential.
- Other info: EU work permit required; perfect for innovative thinkers!
The predicted salary is between 36000 - 60000 £ per year.
Our client, a fast-growing interiors / lifestyle business, is currently looking to recruit a CRM Manager. You will create a CRM strategy that leads to increased engagement and overall value for both the customer and our client. You should be passionate about CRM technology and able to communicate effectively.
Your role will involve planning and mapping out a growth-led strategy to drive conversions, repeat orders, and LTV to meet our commercial objectives. You will leverage direct consumer relationships across the entire customer journey, establishing relevant journeys and interaction strategies at each touchpoint.
The ideal candidate will have a background in CRM, Loyalty, and Content, with solid hands-on implementation experience. You will prioritize customer-centric decision-making and campaign execution.
Responsibilities include:
- Building, managing, and executing an email calendar
- Developing test and learn programs to optimize CRM practices
CRM Manager - Furniture & Lifestyle employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager - Furniture & Lifestyle
✨Tip Number 1
Familiarise yourself with the latest CRM technologies and tools that are popular in the furniture and lifestyle sector. Being knowledgeable about these platforms will not only help you stand out but also demonstrate your passion for CRM technology during interviews.
✨Tip Number 2
Network with professionals in the interiors and lifestyle industry. Attend relevant events or join online forums to connect with others who work in CRM roles. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of successful CRM strategies you've implemented in the past. Highlight how these strategies increased customer engagement and loyalty, as this will showcase your hands-on experience and ability to drive results.
✨Tip Number 4
Stay updated on the latest trends in consumer behaviour and marketing strategies within the furniture and lifestyle sectors. Understanding what drives customer decisions will help you articulate how you can create effective customer journeys and interaction strategies.
We think you need these skills to ace CRM Manager - Furniture & Lifestyle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CRM Manager in the furniture and lifestyle sector. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Targeted CV: Your CV should reflect your experience in CRM, loyalty programmes, and content management. Use specific examples of past achievements that demonstrate your ability to drive customer engagement and conversions.
Write a Compelling Cover Letter: In your cover letter, express your passion for CRM technology and how it can enhance customer relationships. Discuss your strategic approach to CRM and provide insights into how you would contribute to the company's growth objectives.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a CRM Manager role.
How to prepare for a job interview at Blu Digital
✨Show Your Passion for CRM
Make sure to express your enthusiasm for CRM technology during the interview. Share specific examples of how you've successfully implemented CRM strategies in the past and how they benefited the business.
✨Demonstrate Your Strategic Thinking
Prepare to discuss how you would create a growth-led CRM strategy for the company. Think about ways to drive conversions and repeat orders, and be ready to present your ideas clearly and confidently.
✨Highlight Customer-Centric Decision Making
Emphasise your commitment to customer-centricity. Discuss how you prioritise customer needs in your campaigns and provide examples of how this approach has led to successful outcomes in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Be ready to outline how you would handle specific challenges related to CRM management, such as improving customer engagement or optimising email campaigns.
