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- Tasks: Lead the development of a dynamic CRM strategy for a luxury brand.
- Company: Join a prestigious lifestyle brand known for its customer-centric approach.
- Benefits: Enjoy flexible working with 2-3 days in the office and a supportive team environment.
- Why this job: Make a real impact on customer loyalty while working in a stylish, innovative setting.
- Qualifications: Bring 4+ years of CRM experience and strong leadership skills to the table.
- Other info: This is a 5-month fixed-term contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a luxury lifestyle brand who are looking for a Senior CRM Manager to be responsible for building a successful CRM strategy which aligns with the company objectives and customer-centric approach. This role would be 2 to 3 days per week in the office. You will report to the Director of Digital and E-commerce and be responsible for one direct report.
To be successful you will need to be able to demonstrate:
- 4+ years of experience in driving customer retention and loyalty
- Expertise in CRM platforms and tech
- Excellent leadership skills
- A results-driven mindset
CRM Manager - 5 month FTC employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager - 5 month FTC
✨Tip Number 1
Familiarise yourself with the luxury lifestyle brand's values and customer base. Understanding their target audience will help you tailor your approach during interviews and demonstrate how your CRM strategies can align with their objectives.
✨Tip Number 2
Showcase your experience with specific CRM platforms that are relevant to the role. Be prepared to discuss how you've successfully implemented these tools in previous positions, as this will highlight your technical expertise and ability to drive customer retention.
✨Tip Number 3
Prepare examples of your leadership skills by reflecting on past experiences where you've managed teams or projects. Being able to articulate your leadership style and how it has led to successful outcomes will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with professionals in the luxury lifestyle sector. Engaging with industry peers can provide insights into current trends and challenges, which you can leverage during your discussions with the hiring team to show your proactive approach and industry knowledge.
We think you need these skills to ace CRM Manager - 5 month FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the CRM Manager position. Tailor your application to highlight your relevant experience in customer retention and loyalty.
Showcase Your Experience: In your CV and cover letter, emphasise your 4+ years of experience with CRM platforms and your results-driven mindset. Provide specific examples of how you've successfully driven customer engagement and loyalty in previous roles.
Highlight Leadership Skills: Since this role involves managing a direct report, make sure to include any leadership or team management experience you have. Discuss how you've motivated teams and contributed to achieving business objectives.
Follow Application Instructions: Ensure you apply through the 'Apply now' button on the StudySmarter website. Double-check that all your documents are complete and that you haven’t included any sensitive information like bank details.
How to prepare for a job interview at Blu Digital
✨Showcase Your CRM Expertise
Make sure to highlight your experience with various CRM platforms during the interview. Be prepared to discuss specific strategies you've implemented in the past that have successfully driven customer retention and loyalty.
✨Demonstrate Leadership Skills
As this role involves managing a direct report, it's crucial to showcase your leadership abilities. Share examples of how you've effectively led teams or projects, focusing on your approach to mentoring and developing talent.
✨Align with Company Objectives
Research the luxury lifestyle brand's mission and values before the interview. Be ready to discuss how your CRM strategies can align with their objectives and enhance their customer-centric approach.
✨Prepare for Results-Driven Questions
Expect questions about your results-driven mindset. Prepare to share quantifiable outcomes from your previous roles, such as increased customer engagement rates or improved retention metrics, to demonstrate your impact.
