Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan and deliver high-performance CRM campaigns for a leading hospitality brand.
- Company: Join an industry leader in the hospitality sector with a vibrant team culture.
- Benefits: Flexible working from London or Staffordshire, plus exciting team incentive days.
- Why this job: Be a customer champion and shape engaging campaigns that drive loyalty and growth.
- Qualifications: Strong campaign management skills and knowledge of email marketing best practices.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you enthusiastic, ambitious and highly motivated? My client is looking for a CRM Executive to join the CRM team for my client who are industry leading in the Hospitality sector. My client is looking for a customer champion (and potentially a future leader) to join my clients growing team as a CRM Executive to help plan and deliver high performance CRM campaigns for my customers family of brands to actively drive frequency, retain & engage existing customers, reduce churn and grow customer lifetime value through brilliant execution of compelling campaigns.
You will be able to work from either Staffordshire or London offices. This permanent, full time role reports to a Senior CRM Manager and offers a fantastic opportunity to join a growing team which has seen recent investment in tools. You will be expected to travel to Staffordshire once a month to meet the teams – incentive days out etc.
My client wants you to be able to work in conjunction with brand partners, deliver a programme of compelling email campaigns and using your knowledge of segmentation, targeting and content creation - deliver the right message to the right audience utilising your strong campaign management skills. Be able to adopt best practice techniques to brief, build, proof, test, QA and commission campaigns within the email platform at pace and to a high standard across devices.
You need to ensure campaigns are correctly briefed and that they are GDPR / PECR compliant. You will be expected to analyse existing customer behaviours and identify key customer moments when CRM communications should be executed.
CRM Executive - Hospitality employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive - Hospitality
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality sector on LinkedIn or at industry events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM campaigns or projects. This will give potential employers a taste of what you can bring to the table, especially in terms of campaign management and customer engagement.
✨Tip Number 3
Prepare for interviews by researching the company’s CRM strategies. We want you to impress them with your knowledge of their brand and how you can contribute to their goals in retaining and engaging customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make an impact in the hospitality sector.
We think you need these skills to ace CRM Executive - Hospitality
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the hospitality sector shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about becoming a customer champion and making a difference in our CRM team.
Tailor Your CV: Make sure your CV highlights relevant experience in CRM and campaign management. We love seeing how you've used segmentation and targeting in past roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of your previous successes in delivering high-performance campaigns and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Blu Digital
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge, especially in the hospitality sector. Understand key concepts like customer segmentation, targeting, and campaign management. This will show that you're not just enthusiastic but also knowledgeable about the role.
✨Showcase Your Campaign Successes
Prepare to discuss specific examples of successful campaigns you've managed in the past. Highlight your role in planning, executing, and analysing these campaigns. Use metrics to demonstrate how your efforts drove customer engagement and retention.
✨Understand GDPR and Compliance
Since compliance is crucial in CRM, make sure you’re familiar with GDPR and PECR regulations. Be ready to discuss how you’ve ensured compliance in previous roles or how you would approach it in this position. This will show that you take data protection seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s CRM strategies and tools. Inquire about their current challenges and how they measure campaign success. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
