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- Tasks: Lead a global ecommerce operation and enhance customer experience across multiple international websites.
- Company: Dynamic company seeking a strategic leader in ecommerce and digital.
- Benefits: Competitive salary, hands-on role, and opportunities for professional growth.
- Why this job: Make a significant impact on a multi-million pound ecommerce business.
- Qualifications: Proven experience in high-revenue online environments and strong analytical skills.
- Other info: Collaborative environment with a focus on performance and continuous growth.
The predicted salary is between 90000 - 90000 £ per year.
Our client is looking for a commercially-minded Head of Ecommerce & Digital to take ownership of its global online business. Based in the North West, this pivotal role is office-based 3 to 4 days per week and offers full accountability for a multi million ecommerce operation that drives across various international websites.
You will lead a sizeable team and collaborate closely with warehouse, distribution, and wholesale teams to ensure a seamless, end-to-end customer experience. This is a hands-on, trading-focused role, with responsibility for merchandising, conversion rate optimisation, pricing, promotions, and customer journey improvements.
The role encompasses all digital channels: SEO, PPC, email, CRM, and paid media, supported by both internal teams and external agencies. You will manage the platform, working with agencies, while delivering a clear ecommerce roadmap, robust performance reporting, and continuous commercial growth across all markets.
We are seeking a senior ecommerce leader with experience in high-revenue online environments, a strong analytical mindset, and a proven ability to drive performance. You will be commercially driven, data-led, and confident managing complex, multi-site international operations. Expertise in multi-site ecommerce, CRM, copywriting, and performance marketing is essential, alongside strong stakeholder and agency management capabilities.
Head of Ecommerce and Digital - £90k in Chester employer: Blu Digital
Contact Detail:
Blu Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce and Digital - £90k in Chester
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local ecommerce events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. We should be ready to discuss how our skills in SEO, PPC, and customer journey improvements can directly benefit their global online business.
✨Tip Number 3
Showcase your achievements! Bring data to the table that highlights your past successes in driving performance and managing complex operations. We want to demonstrate how we can replicate that success in their multi-million ecommerce operation.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can lead and innovate in the ecommerce space.
We think you need these skills to ace Head of Ecommerce and Digital - £90k in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your experience in ecommerce and digital, especially any hands-on roles you've had that align with managing multi-million operations. We want to see how you’ve driven performance in high-revenue environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your analytical mindset and commercial drive. Tell us about specific projects where you improved customer journeys or optimised conversion rates. Make it personal and engaging!
Showcase Your Leadership Skills: Since this role involves leading a sizeable team, don’t forget to highlight your leadership experience. Share examples of how you’ve successfully managed teams and collaborated with various departments to achieve seamless operations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Blu Digital
✨Know Your Numbers
As a Head of Ecommerce, you'll need to demonstrate your analytical skills. Brush up on key metrics like conversion rates, ROI on campaigns, and customer acquisition costs. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role involves leading a sizeable team, so be prepared to talk about your leadership approach. Share examples of how you've motivated teams, resolved conflicts, and collaborated with other departments to enhance the customer experience.
✨Understand the Digital Landscape
Familiarise yourself with the latest trends in SEO, PPC, and CRM. Be ready to discuss how you would leverage these channels to improve performance. Mention any successful campaigns you've led and the strategies that worked best.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to optimise pricing or manage promotions under pressure. Prepare to explain your thought process and the outcomes of your decisions.