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- Tasks: Be the go-to person for customer queries and ensure satisfaction.
- Company: A family-run business that values customer care and teamwork.
- Benefits: Flexible hours, supportive environment, and opportunities for growth.
- Why this job: Make a real difference in customer experiences and be part of a close-knit team.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a friendly team where your contributions truly matter.
The predicted salary is between 28800 - 43200 £ per year.
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Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers' needs.
Customer Care Co-ordinator in Exeter employer: Bloor Homes - Customer Care
Contact Detail:
Bloor Homes - Customer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Co-ordinator in Exeter
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and customer care approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Care Co-ordinator, you'll need to be clear and friendly. Try role-playing common customer scenarios with a friend to build your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what the company values most in their Customer Care Co-ordinators.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our family-run business and contributing to our customer satisfaction goals.
We think you need these skills to ace Customer Care Co-ordinator in Exeter
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you highlight those in your application!
Be Yourself: When filling out the application, let your personality shine through! We’re a family-run business, and we value authenticity. Share your passion for customer care and why you’d be a great fit for our team.
Tailor Your Application: Don’t just send a generic application. We love it when candidates tailor their responses to show how they can contribute to our customer satisfaction goals. Use specific examples from your past experiences that relate to the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll get your application directly. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Bloor Homes - Customer Care
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Since customer satisfaction is key for them, understanding their approach to customer care will help you align your answers with their expectations.
✨Showcase Your Communication Skills
As a Customer Care Co-ordinator, communication is crucial. Prepare examples from your past experiences where you effectively resolved customer issues or improved customer satisfaction. This will demonstrate your ability to handle similar situations in their business.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would deal with difficult customers or unexpected challenges, as this will show your problem-solving skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they measure customer satisfaction. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
