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For Companies At a Glance
- Tasks: Be the go-to person for customer care, resolving issues and coordinating with technicians.
- Company: Join a leading house building group committed to customer satisfaction and employee development.
- Benefits: Enjoy competitive salary, generous holidays, bonuses, and discounts on homes.
- Why this job: Make a real difference in customers' lives while growing your career in a supportive environment.
- Qualifications: Customer service experience, strong communication skills, and proficiency in CRM software required.
- Other info: Dynamic team atmosphere with excellent career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Customer Care Co-ordinator
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that ensures everything meets our purchasers …
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Customer Care Co-ordinator employer: Bloor Homes - Customer Care
Contact Detail:
Bloor Homes - Customer Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Co-ordinator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about liaising with customers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve successfully resolved customer issues. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Care Co-ordinator
Some tips for your application 🫡
Complete the Online Application Form: Make sure you fill out the online application form in full. This is your chance to showcase your skills and experience, so don’t leave any sections blank!
Tailor Your CV and Cover Letter: We want to see how you fit into our team! Tailor your CV and cover letter to highlight your customer service experience and organisational skills that match the role of Customer Care Co-ordinator.
Showcase Your Communication Skills: As a Customer Care Co-ordinator, strong communication is key. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Bloor Homes - Customer Care
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show that you genuinely care about being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer care, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your problem-solving skills and how you handled challenging situations with patience and empathy.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and demonstrate your strong communication skills. Don’t hesitate to ask for clarification if you don’t understand something; it shows you’re engaged and keen to get it right.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or specific challenges the Customer Care Co-ordinator might face. This shows your interest in the role and helps you assess if it’s the right fit for you.
