At a Glance
- Tasks: Provide customer service and admin support for our Academic & Professional books division.
- Company: Join Bloomsbury Publishing Plc, a leader in academic publishing.
- Benefits: Enjoy generous holiday allowance, flexible working, and private healthcare.
- Other info: Hybrid working model with 2 days in the office.
- Why this job: Be part of a team that influences sales and fosters inclusivity.
- Qualifications: Strong customer service skills and a passion for publishing.
The predicted salary is between 25000 - 32000 £ per year.
Bloomsbury Publishing Plc is seeking a Customer Service Assistant to support our Academic & Professional books division. This pivotal role involves providing customer service and administrative support across various imprints, playing a key part in managing inspection copy requests which influence sales.
The position offers a hybrid working pattern, allowing 2 days in the office, and comes with an array of benefits including generous holiday allowance, flexible working arrangements, and private healthcare. Join us in fostering an inclusive environment for all.
Hybrid Academic Publishing Support Specialist employer: Bloomsbury Publishing Plc
At Bloomsbury Publishing Plc, we pride ourselves on fostering a dynamic and inclusive work culture that champions creativity and innovation. As an Editorial Director in our Fiction team, you will benefit from a collaborative environment that encourages professional growth and the opportunity to shape the future of women’s fiction. Located in a vibrant publishing hub, we offer competitive benefits and a commitment to nurturing talent, making us an exceptional employer for those passionate about literature and storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Academic Publishing Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the publishing industry on LinkedIn or at events. A friendly chat can open doors and give you insights that might just land you that job.
✨Tip Number 2
Prepare for the interview by researching Bloomsbury Publishing and their Academic & Professional books division. Knowing their imprints and recent projects will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face in the role and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Academic Publishing Support Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Hybrid Academic Publishing Support Specialist role. Highlight any customer service or administrative experience you have, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about academic publishing and how you can contribute to our team. Keep it engaging and personal – we want to get to know you!
Showcase Relevant Skills:Don’t forget to mention any specific skills that are relevant to the role, like managing inspection copy requests or working in a hybrid environment. We love seeing candidates who understand the ins and outs of the job!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bloomsbury Publishing Plc
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bloomsbury Publishing and their Academic & Professional books division. Research their imprints and understand the types of books they publish. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves customer service, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you can contribute to creating a positive experience for customers.
✨Emphasise Adaptability
With a hybrid working pattern, it’s important to demonstrate your ability to work both independently and collaboratively. Share examples of how you’ve adapted to different working environments or situations, showcasing your flexibility and willingness to embrace change.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, or specific projects. This shows that you’re engaged and genuinely interested in the position, plus it gives you a chance to assess if the company is the right fit for you.
