Senior Software Engineer

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.

From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

The Senior Software Engineer is part of the Bloomreach Professional Services team and is seen as a consultant by our clients and partners. You’re at the frontline helping some of the world’s biggest and most innovative global businesses create the next generation of digital experiences through personalized websites and mobile applications using AI powered APIs and SDKs of Bloomreach’s Digital Experience Platform (brXM). We are looking for someone who combines deep technical hands-on knowledge with creativity, for the position of Senior Software Engineer. If you have a talent for building elegant solutions and if you can explain technical concepts in plain language, we want you on board! You'll be working in our London office or from home on a full-time basis.

Responsibilities

• Work in client-projects as a lead Bloomreach developer, projects which typically impact millions of people on a monthly basis;
• Assist with the integration of our products using Java and modern frontend frameworks like Vue, Angular and React. Knowledge of Spring and Maven are a plus;
• Validate functional discovery, scope, and solution design decisions for product integrations;
• Assess technical risks and provide mitigation strategies;
• Make architectural decisions related to and advise our customers and partners, together with Solution Architects;
• Develop and improve the usability of the add-ons and plugins of our DXP platform, either through improved code or improvements in technical documentation and training guides;

You're someone who likes to learn on the job and is not afraid to learn to dive in and to coach/train peers. Your onboarding will include getting product and company training and shadow colleagues who are supporting large implementations in the region. For international implementations, expect to travel occasionally for short trips to Client/Partners in EMEA.

The ideal candidate

• Has a Bachelor’s or Master’s degree in IT or in an IT related field;
• Minimum of 6 years of Developer experience;
• Minimum of 4 years of hands-on implementations with Java;
• Has experience leading client relationships;
• Has experience with developing or implementation of enterprise and or cloud software;
• Strong organisational and troubleshooting skills, with attention to detail;
• Gets energised from sharing best practices with fellow developers;
• We have adopted English as our working language so we expect you to have a good grasp on both verbal and written English.

More things you'll like about Bloomreach:

• Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviours that we strongly believe in. We can only succeed if everyone lives these behaviours day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
• The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5.

Personal Development:

• We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company.
• We are continuously developing and updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications and decision-making challenges.
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.).

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.
• Subscription to Calm - sleep and meditation app.
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.
• Everyone gets to participate in the company's success through the company performance bonus.
• We offer an employee referral bonus of up to $3,000!
• We reward and celebrate work anniversaries -- Bloomversaries!

Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!