Senior Digital Experience Manager – Discovery & Personalization
Senior Digital Experience Manager – Discovery & Personalization

Senior Digital Experience Manager – Discovery & Personalization

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive customer success and enhance digital experiences using the Bloomreach platform.
  • Company: Leading digital experience platform provider with a focus on innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Join a dynamic team and make a real impact on customers' digital transformation journeys.
  • Qualifications: 3+ years in consulting, strong analytical skills, and a BA/BS degree required.
  • Other info: Exciting opportunity to work in SaaS or e-commerce environments.

The predicted salary is between 36000 - 60000 £ per year.

A leading digital experience platform provider is seeking a Customer Success Manager / Digital Experience Manager in the United Kingdom. This role requires significant collaboration with customers to drive their digital transformation journey.

Responsibilities include:

  • Influencing customer satisfaction
  • Demonstrating the Bloomreach platform's value
  • Advising on digital experiences

Ideal candidates will have:

  • 3+ years in consulting and relevant technologies
  • Strong analytical and presentation skills

A BA/BS degree is required, and experience in SaaS or e-commerce is a plus.

Senior Digital Experience Manager – Discovery & Personalization employer: Bloomreach

As a leading digital experience platform provider, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous growth opportunities and a supportive environment where your contributions directly impact customer success. Located in the vibrant UK tech scene, we provide a unique chance to be at the forefront of digital transformation while enjoying a healthy work-life balance and competitive benefits.
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Contact Detail:

Bloomreach Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Digital Experience Manager – Discovery & Personalization

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.

Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience with digital transformation and customer success.

Tip Number 3

Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. We love seeing candidates who can demonstrate their impact through numbers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in digital experiences.

We think you need these skills to ace Senior Digital Experience Manager – Discovery & Personalization

Customer Success Management
Digital Transformation
Analytical Skills
Presentation Skills
Consulting Experience
SaaS Knowledge
E-commerce Experience
Collaboration Skills
Advisory Skills
Value Demonstration
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Digital Experience Manager role. Highlight your consulting background and any relevant technologies you've worked with, especially in SaaS or e-commerce.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've influenced customer satisfaction and driven digital transformation in your previous roles.

Showcase Your Analytical Skills: Since strong analytical skills are key for this position, include instances where you've used data to drive decisions or improve digital experiences. We love seeing how you can turn numbers into actionable insights!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Bloomreach

Know the Bloomreach Platform Inside Out

Before your interview, make sure you thoroughly understand the Bloomreach platform and its features. Familiarise yourself with how it enhances digital experiences and drives customer satisfaction. This knowledge will help you demonstrate your ability to advise clients effectively.

Showcase Your Consulting Experience

Prepare to discuss your previous consulting roles and how they relate to driving digital transformation. Be ready to share specific examples of how you've influenced customer satisfaction and delivered value in past projects. This will highlight your relevant experience and analytical skills.

Practice Your Presentation Skills

As a Senior Digital Experience Manager, you'll need strong presentation skills. Practice presenting your ideas clearly and confidently. Consider doing mock presentations with friends or family to get comfortable articulating your thoughts on digital experiences and customer success.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared about the company's approach to digital transformation and customer engagement. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.

Senior Digital Experience Manager – Discovery & Personalization
Bloomreach

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