Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the transformation of support services and mentor a dedicated team.
- Company: Innovative AI tech company focused on transforming commerce experiences.
- Benefits: Flexible work hours and opportunities for professional development.
- Why this job: Make a real impact in AI while leading a passionate team.
- Qualifications: Experience in product management and customer operations required.
- Other info: Join a dynamic environment with a focus on data-driven decisions.
The predicted salary is between 48000 - 72000 £ per year.
A tech company specializing in AI is seeking an Associate Director, Support & Academy Products to lead services transformation and operationalization. The ideal candidate will spearhead the management of support offerings, mentor a dedicated team, and will have significant experience in product management and customer operations. This role emphasizes data-driven decision-making and effective communication. Join us in transforming commerce experiences while enjoying flexible work hours and development opportunities.
Product Portfolio Lead: Support & Academy employer: Bloomreach
Contact Detail:
Bloomreach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Portfolio Lead: Support & Academy
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at our company. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Prepare for interviews by diving deep into our products and services. Show us you’re not just familiar with what we do but also passionate about transforming commerce experiences. Bring your ideas to the table!
✨Tip Number 3
Practice your communication skills! Since this role is all about effective communication, try mock interviews with friends or use online platforms. Being clear and confident will help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product Portfolio Lead: Support & Academy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Product Portfolio Lead. Highlight your product management and customer operations experience, as well as any data-driven decision-making you've done.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams or transformed services in the past, and don’t forget to mention your passion for AI and commerce!
Showcase Your Communication Skills: Since effective communication is key for this position, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bloomreach
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's support offerings and how they fit into the broader product portfolio. Familiarise yourself with their AI technologies and be ready to discuss how you can enhance these services.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring teams and leading projects. Be ready to discuss how you've successfully transformed services in previous roles, as this will demonstrate your capability to take on the Associate Director position.
✨Data-Driven Decision Making
Since the role emphasises data-driven strategies, come prepared with examples of how you've used data to inform your decisions in product management or customer operations. This will show that you understand the importance of analytics in driving success.
✨Effective Communication is Key
Practice articulating your thoughts clearly and concisely. You’ll need to communicate complex ideas effectively, so consider how you can convey your vision for transforming commerce experiences in a way that resonates with the interviewers.
