At a Glance
- Tasks: Create engaging developer documentation and enhance user experience with our platform.
- Company: Join a forward-thinking tech company with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible hours, professional development, and wellness programs.
- Why this job: Make a real impact by shaping the future of our platform and supporting client success.
- Qualifications: Strong writing skills, team player, and familiarity with SDKs and APIs.
- Other info: Work remotely in Slovakia or the Czech Republic with great career growth opportunities.
The predicted salary is between 1700 - 2400 Β£ per month.
We are seeking a Senior Technical Writer to enhance the developer experience within our Engagement Docs Team. This role offers the flexibility to work from anywhere in Slovakia or the Czech Republic, with office spaces available in Bratislava and Brno. You will play a crucial role in organizing and maintaining knowledge about our product, documenting features, and creating business use cases to empower our clients to use our platform solutions independently. Your work will directly contribute to our clients' and platform's success, supporting our scalability and efficiency as a centralized source of truth. Compensation starts from EUR 2,000/month, adjusted based on expertise and skills, with additional benefits. You will report to the Knowledge Manager and VP of Product Insight and Design, driving a key strategic initiative across Product and Engineering, Support, Client Services, and Sales, helping shape Bloomreach's path to IPO.
Responsibilities
- Design a seamless developer experience by understanding developer objectives and proactively addressing their questions, leveraging AI solutions for meaningful outcomes.
- Manage technical knowledge by centralizing feature guides, developer guides, SDK, and API documentation.
- Collaborate with Product and Engineering, Support, Client Services, and Sales to enhance documentation based on strategic priorities and field feedback.
- Implement the highest documentation standards, driving communication excellence.
- Mentor and empower junior Docs team members to support Engagement product and company goals.
Requirements
- Drive and ambition to tackle new challenges and learn new skills.
- Excellent written command of English.
- Strong communication skills and a team player spirit, with the ability to communicate concisely and convincingly.
- Comfortable testing SDKs, APIs, and integration flows, with familiarity with developer tools such as Github and AI innovations.
- Nice to have Documentation and/or copywriting experience, including writing feature documentation, user guides, and release notes, with familiarity with documentation tools and processes.
Competitive salary based on expertise and impact. Flexible working hours and virtual-first work environment. Opportunities for personal and leader development. Professional education budget. Employee Assistance Program and Calm subscription. Disconnect days for team unwinding. Extended parental leave. Restricted Stock Units or Stock Options. Company performance bonus and employee referral bonus.
How to Apply
Interested in this position? Please submit your resume and cover letter through the application portal.
Senior Technical Writer in London employer: Bloomreach
Contact Detail:
Bloomreach Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Technical Writer in London
β¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. The more connections we make, the better our chances of landing that Senior Technical Writer gig.
β¨Tip Number 2
Show off your skills! Create a portfolio showcasing your best documentation work. We want to see how you can enhance the developer experience and make complex info easy to digest.
β¨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their API and SDK offerings so we can discuss how we can contribute to their success during the chat.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Technical Writer in London
Some tips for your application π«‘
Tailor Your Resume: Make sure your resume highlights relevant experience in technical writing, especially around API and SDK documentation. We want to see how your skills align with the role, so donβt be shy about showcasing your best work!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about enhancing developer experiences and how your background makes you a perfect fit for our Engagement Docs Team. Keep it engaging and personal!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and donβt forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our application portal. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, we canβt wait to see what you bring to the table!
How to prepare for a job interview at Bloomreach
β¨Know Your Stuff
Before the interview, dive deep into the company's API SDK and developer documentation. Familiarise yourself with their products and features so you can speak confidently about how your experience aligns with their needs.
β¨Showcase Your Writing Skills
Prepare samples of your technical writing that demonstrate clarity and conciseness. Be ready to discuss your writing process and how you ensure high documentation standards, as this role heavily relies on effective communication.
β¨Collaborate Like a Pro
Highlight your experience working with cross-functional teams. Be prepared to share examples of how you've collaborated with Product, Engineering, or Client Services to enhance documentation based on feedback and strategic priorities.
β¨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, current projects, and how they measure success in documentation. This shows your genuine interest in the role and helps you understand how you can contribute effectively.