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- Tasks: Lead the transformation of support services and mentor a dedicated team.
- Company: Innovative tech company specialising in AI with a focus on customer experience.
- Benefits: Flexible work hours and opportunities for professional development.
- Why this job: Join us to transform commerce experiences and make a real impact.
- Qualifications: Experience in product management and customer operations required.
- Other info: Data-driven decision-making and effective communication are key.
The predicted salary is between 42000 - 84000 £ per year.
A tech company specializing in AI is seeking an Associate Director, Support & Academy Products to lead services transformation and operationalization. The ideal candidate will spearhead the management of support offerings, mentor a dedicated team, and will have significant experience in product management and customer operations. This role emphasizes data-driven decision-making and effective communication. Join us in transforming commerce experiences while enjoying flexible work hours and development opportunities.
Product Portfolio Lead: Support & Academy in London employer: Bloomreach
Contact Detail:
Bloomreach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Portfolio Lead: Support & Academy in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at our company. A friendly chat can give you insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding our products and services inside out. Show us how your experience in product management can transform our support offerings.
✨Tip Number 3
Practice your communication skills! We value effective communication, so be ready to articulate your ideas clearly and confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining our team.
We think you need these skills to ace Product Portfolio Lead: Support & Academy in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Portfolio Lead role. Highlight your product management and customer operations experience, as well as any data-driven decision-making you've done.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams or transformed services in the past, and don’t forget to mention your passion for AI and tech!
Showcase Your Communication Skills: Since effective communication is key for this role, make sure your application materials are clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bloomreach
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's support offerings and academy products. Familiarise yourself with their features, benefits, and how they stand out in the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a potential Associate Director, it's crucial to demonstrate your ability to mentor and lead a team. Prepare examples from your past experiences where you've successfully guided a team or transformed a service. Highlight your approach to fostering collaboration and driving results.
✨Emphasise Data-Driven Decision Making
Since the role focuses on data-driven strategies, be ready to discuss how you've used data to inform your decisions in product management and customer operations. Bring specific examples that illustrate your analytical skills and how they led to successful outcomes.
✨Practice Effective Communication
Effective communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you had to communicate complex ideas to different stakeholders, showcasing your adaptability and clarity.
