Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to transform their digital experiences and drive business value.
- Company: Join Bloomreach, a leader in AI-driven personalization and digital experience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of digital transformation and make a real impact on customer journeys.
- Qualifications: Experience in customer success and a passion for digital innovation.
- Other info: Collaborative environment with a focus on creativity and strategic thinking.
The predicted salary is between 36000 - 60000 £ per year.
Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we’re building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent.
From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Bloomreach is seeking a Customer Success Manager / Digital Experience Manager to engage with our customers to take them on a digital experience transformation journey. This role is on the cutting edge of the digital experience industry and will be developing the best practices and innovative ideas in the market.
Partnering with our customers’ leadership and delivery teams, Digital Experience Managers drive a program of change to build the digital experience and advise their customers on how to get the most out of the Bloomreach platform to drive business value. They work side-by-side with our customer teams to partner in the digital journey, help them ideate and envision the art of the possible to deliver as much value as possible with the Bloomreach digital experience platform.
Your role will require significant collaboration with customers and internal teams to deliver innovative ideas and business value to our customers. You will need to spend significant time with our customers – educating them on the potential of Bloomreach and their digital experiences. Additionally, you will work cross-functionally with our Bloomreach teams.
Senior Customer Success Manager - Discovery & Search New United Kingdom in London employer: Bloomreach Inc.
Contact Detail:
Bloomreach Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Manager - Discovery & Search New United Kingdom in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bloomreach on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Bloomreach's products inside out. We should be ready to discuss how our skills can enhance their digital experience platform and drive customer success.
✨Tip Number 3
Showcase our passion for personalization! During interviews, let’s share examples of how we’ve successfully transformed customer journeys in previous roles. It’ll help us stand out as the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Bloomreach team.
We think you need these skills to ace Senior Customer Success Manager - Discovery & Search New United Kingdom in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming digital experiences and helping customers succeed with our platform.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your experience in customer success and digital transformation, and connect it back to how it aligns with what we do at Bloomreach.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bloomreach Inc.
✨Know Your Stuff
Make sure you understand Bloomreach's platform and how it revolutionises customer experiences. Familiarise yourself with their AI-driven solutions and be ready to discuss how you can leverage these tools to enhance customer journeys.
✨Showcase Your Collaboration Skills
As a Senior Customer Success Manager, you'll need to work closely with customers and internal teams. Prepare examples of past collaborations where you successfully drove change or delivered value, highlighting your ability to partner effectively.
✨Be Ready to Ideate
Think about innovative ideas you could bring to the table. During the interview, be prepared to brainstorm potential strategies for enhancing digital experiences using Bloomreach’s platform. This shows your proactive approach and creativity.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current challenges in customer success or how they envision the future of digital experiences. This will show your engagement and strategic thinking.
