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- Tasks: Lead a team to transform services into scalable products and enhance customer experiences.
- Company: A top personalisation solutions company in the UK, focused on innovation.
- Benefits: Competitive salary, mentorship opportunities, and a chance to shape the future of customer support.
- Why this job: Revolutionise the customer journey with innovative products and make a real impact.
- Qualifications: 6-8 years in product management or customer operations, with mentoring skills.
- Other info: Join a dynamic team dedicated to transforming customer experiences.
The predicted salary is between 43200 - 72000 £ per year.
A leading personalization solutions company in the United Kingdom is searching for an Associate Director, Support & Academy Products. This role focuses on transforming high-touch services into a scalable product portfolio while leading a team of specialists and ensuring measurable ROI.
Ideal candidates will have 6–8 years of experience in product management or customer operations and the ability to mentor technical teams. Join to help revolutionize the customer journey through innovative products and services.
Product Lead, Support & Academy Portfolio in London employer: Bloomreach Inc.
Contact Detail:
Bloomreach Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Lead, Support & Academy Portfolio in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you’ve driven measurable results. This is especially important for roles like Product Lead, where ROI is key!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. Plus, it gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Product Lead, Support & Academy Portfolio in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Lead role. Highlight your product management experience and any relevant achievements that showcase your ability to transform services into scalable products.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in mentoring teams and driving measurable ROI.
Showcase Your Achievements: When filling out your application, be specific about your past successes. Use numbers and examples to illustrate how you've positively impacted customer journeys or improved product offerings in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Bloomreach Inc.
✨Know Your Product Inside Out
Before the interview, dive deep into the company's product offerings, especially those related to support and academy services. Understand how these products transform customer experiences and be ready to discuss how you can contribute to their evolution.
✨Showcase Your Leadership Skills
As a potential Associate Director, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples from your past experience where you've successfully guided technical teams or driven product initiatives, highlighting measurable outcomes.
✨Prepare for ROI Discussions
Since this role focuses on ensuring measurable ROI, come equipped with insights on how you've previously tracked and improved ROI in product management or customer operations. Be ready to discuss specific metrics and strategies that worked for you.
✨Emphasise Innovation and Scalability
Think about how you can help transform high-touch services into scalable products. Prepare to share innovative ideas or frameworks you've used in the past that could apply to this role, showcasing your forward-thinking approach to product development.
