Email Deliverability Consultant United Kingdom in London

Bloomreach is building the world's premier agentic platform for personalization. We are revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We are taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We are making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We are designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer‐first work marketers were always meant to do. We are building all of that on the intelligence of a single AI engine – Loomi AI – so that personalization isn’t only autonomous...it’s also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

As an Email Deliverability Consultant for Bloomreach Engagement, you will be at the forefront of our email game, ensuring our messages are delivered, read, and loved by our customers' audiences. The work you do will impact many customers in dozens of different verticals in the e‐commerce and retail space globally. Working in one of our European offices or from home on a full‐time basis, you will become a core part of the Deliverability & Product Team.

Your job will be to:

• Master the Inbox: Take charge of email deliverability, ensuring emails outgoing from our platform reach the inbox and not the dreaded spam folder.
• Ensure proper monitoring: Monitor email performance metrics like open rates, click‐through rates, and bounce rates, and optimize processes for success.
• Stay Trendy: Keep your finger on the pulse of email compliance trends and regulations, such as GDPR, CCPA, Zero trust in email, authentication evolutions, etc., and ensure our email practices are always up‐to‐date.
• Identify emerging trends: Identify emerging email marketing trends and technologies, ensuring that we are at the forefront of innovation.
• Be a Data Detective: Dive deep into data analytics to identify issues and trends that affect email deliverability.
• Be a Technical Guru: Implement best practices for email authentication and security.
• Collaborate with product team: Collaborate with our product & engineering teams and suggest ideas for features that will drive personalized and effective email campaigns.

Qualifications:

• Experience in email deliverability and inbox placement.
• Motivation, independence, and fluency in English.
• Experience in marketing automation field.
• Excellent data analytical skills, ability to generate actionable insights and leverage them to solve problems.
• Tech savviness – ability to understand complex problems of email scalability globally and have a proven ability to solve for it.
• At least 3 years of experience in this field.
• Ability to work with customers, challenge them on their practices and influence adoption of best practices.
• Adaptable and flexible – willing to explore new technologies, new business models, and to grow as a person.
• Determined – ability to make difficult decisions and trade‐offs and follow through.
• Communication skills – motivation and willingness to handle difficult situations and talk to customers, internal stakeholders and partner organizations.
• Independence and self‐organization to navigate ambiguous situations, prioritize, and juggle multiple projects in different stages of maturity.
• Growth mindset, highly collaborative, comfortable in a high ownership/high accountability environment.
• Great balance of entrepreneurial resourcefulness and knowing how to implement the right amount of process.

More things you will like about Bloomreach:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes.
• We believe in flexible working hours to accommodate your working style.
• We work virtual‐first with several Bloomreach Hubs available across three continents.
• We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer.
• We have a People Development Program – participating in personal development workshops on various topics run by experts from inside the company.
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.).
• The Employee Assistance Program – with counselors – is available for non‐work‐related challenges.
• We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.
• Compensation includes Restricted Stock Units or Stock Options depending on a team member's role, seniority, and location.
• Everyone gets to participate in the company's success through the company performance bonus.
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

Excited? Join us and transform the future of commerce experiences!