Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us to develop AI-driven solutions that revolutionise customer experiences.
- Company: Bloomreach, a leader in personalisation technology with a vibrant culture.
- Benefits: Flexible hours, remote work, professional development budget, and wellness initiatives.
- Other info: Dynamic environment with opportunities for growth and international travel.
- Why this job: Make a real impact by bridging tech and business for top-tier clients.
- Qualifications: Experience in software engineering, search technology, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous… it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Purpose of the Role
Enterprise Discovery customers increasingly require hands-on customisation beyond standard product configuration. The Forward Deployed Engineer (FDE) is a dedicated, customer-embedded engineering role designed to own the full spectrum of technical customisation for our top-tier accounts. You will bridge the gap between post-sales support and core product engineering, serving as a technical "special forces" operative who translates complex business requirements into tangible code and system optimisations.
The Customisation Spectrum
- Education: Platform training, feature evangelism, and root-cause explanation.
- Configuration: Dashboard, integration, and algorithm configuration changes.
- Surgical Tweaks: Customer-specific process changes and deep data analysis.
- Custom Code: Conversational agents, platform extensions, and feature customisation.
- Escalation: Identifying major product changes for Core Engineering cycles.
Key Responsibilities
- Account Ownership: Maintain ongoing technical ownership of 2–3 high-value enterprise accounts; this is not a rotational assignment.
- Technical Implementation: Build and deploy conversational agents, custom extensions, and algorithmic tweaks to solve specific business problems.
- Data-Driven Validation: Use A/B testing and deep data analysis to validate the impact of technical changes on customer KPIs.
- On-Site Collaboration: Travel to customer sites (EMEA/AMER) to lead technical workshops and deeply understand their architectural constraints.
- Feedback Loop: Act as a critical bridge to R&D, identifying recurring customization needs that should be productized in the core platform.
Candidate Profile
We are looking for a unique blend of high-level engineering talent and strategic business acumen:
- The Mix: 50% Programmer · 30% Product Acumen · 20% Soft Skills & Problem Solving.
- Search Specialist: Deep knowledge of search internals, including ranking models, catalog configuration, relevance, recall, and personalization.
- Technical Generalist: Fluent enough in code to make minor to moderate changes to support testing and custom extensions.
- Consultative Mindset: Ability to translate nebulous business goals into specific technical solutions and communicate those to stakeholders.
Requirements
- Experience: Proven track record in Search Engineering, Machine Learning Engineering, or high-end Technical Delivery.
- Product Knowledge: Deep understanding of Discovery platforms and how ranking/algorithms impact e-commerce performance.
- Soft Skills: Exceptional communication skills with the ability to navigate complex enterprise environments.
- Mobility: Willingness to travel internationally to engage with customers in their own environments.
More things you'll like about Bloomreach:
- Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviours that we strongly believe in. We can only succeed if everyone lives these behaviours day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- Flexible working hours to accommodate your working style.
- Virtual-first with several Bloomreach Hubs available across three continents.
- Company events to experience the global spirit of the company and get excited about what’s ahead.
- Support for volunteering activities - every Bloomreacher can take 5 paid days off to volunteer.
- People Development Program -- participating in personal development workshops on various topics run by experts from inside the company.
- Continuous development & updating of competency maps for select functions.
- Access to a communication coach to help navigate work-related communications & decision-making challenges.
- Managers encouraged to participate in the Leader Development Program to develop essential leadership skills.
- Utilisation of a $1,500 professional education budget annually for education products (books, courses, certifications, etc.).
- Employee Assistance Program available for non-work-related challenges.
- Subscription to Calm - sleep and meditation app.
- ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter.
- Facilitation of sports, yoga, and meditation opportunities.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.
- Compensation includes Restricted Stock Units or Stock Options based on role, seniority, and location.
- Participation in the company's success through the company performance bonus.
- Employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- Celebration of work anniversaries -- Bloomversaries!
Excited? Join us and transform the future of commerce experiences!
Forward Deployed Software Engineer UK employer: Bloomreach Inc.
Contact Detail:
Bloomreach Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forward Deployed Software Engineer UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at Bloomreach. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to search engineering or machine learning. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by diving deep into Bloomreach's products and values. Understand how Loomi AI works and think about how you can contribute to their mission. Tailor your answers to reflect their culture and show that you're a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Bloomreach team!
We think you need these skills to ace Forward Deployed Software Engineer UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in search engineering and machine learning. We want to see how your skills align with the role of a Forward Deployed Software Engineer, so don’t hold back on showcasing your relevant projects!
Show Off Your Soft Skills: This role isn’t just about coding; it’s also about communication and problem-solving. We love candidates who can translate complex ideas into simple terms, so share examples of how you've successfully navigated tricky situations or collaborated with teams.
Be Data-Driven: Since this position involves A/B testing and data analysis, include any relevant experience you have with these methods. We’re keen to see how you’ve used data to drive decisions and improve outcomes in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Bloomreach Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your programming skills and have a solid understanding of search internals, ranking models, and algorithms. Be ready to discuss how these elements impact e-commerce performance, as this will show your technical prowess and relevance to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've translated complex business requirements into technical solutions in previous roles. This will demonstrate your consultative mindset and ability to bridge the gap between engineering and business needs.
✨Be Ready for Hands-On Scenarios
Expect to engage in practical discussions or even coding challenges during the interview. Familiarise yourself with potential customisation scenarios that could arise in enterprise accounts, as this will highlight your readiness for the hands-on nature of the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Exceptional communication skills are crucial for navigating complex enterprise environments, so be prepared to explain your ideas and solutions to both technical and non-technical stakeholders.