At a Glance
- Tasks: Be the friendly face welcoming patients and guiding them through their healthcare journey.
- Company: Join a dedicated team at a busy Urgent Treatment Centre.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity to work in a fast-paced, collaborative healthcare setting.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Strong interpersonal skills and a passion for helping others.
The predicted salary is between 24000 - 36000 £ per year.
Reception is the first point of contact for patients attending the Urgent Treatment Centre. The receptionist will record demographics and other mandatory information, which will include clinical details on the joint computer system. They will act as a first point of contact for all patients wishing to access unscheduled healthcare and will signpost patients to identified service providers as appropriate. This will involve welcoming new patients into the service and providing support and guidance on the ED Streamer check-in system.
The receptionist is the communication link between the clinical team and the patient whilst in the waiting room and will keep the patient updated on predicted waiting times for treatment, working closely with colleagues from the Urgent Treatment Centre to create a collaborative team approach to the reception cover.
Receptionist employer: Bloomfield Medical
Contact Detail:
Bloomfield Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the Urgent Treatment Centre. Familiarise yourself with the services offered and the check-in system so you can confidently answer questions during your interview.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients, so being friendly and clear is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Network with current or former receptionists in similar roles. They can provide insights into what the job really entails and might even share tips on how to stand out in your interview.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that receptionist role. Plus, it shows you're keen and ready to join our team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like receptionist where communication is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience with patient interaction and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Bloomfield Medical
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a receptionist in an Urgent Treatment Centre. Familiarise yourself with the ED Streamer check-in system and be ready to discuss how you would handle patient interactions, especially in high-pressure situations.
✨Showcase Your Communication Skills
As the first point of contact, your communication skills are crucial. Prepare examples of how you've effectively communicated with patients or clients in the past. Highlight your ability to keep people informed and calm, especially during busy times.
✨Demonstrate Team Spirit
This role requires collaboration with clinical teams and other staff. Be prepared to share experiences where you've worked as part of a team. Emphasise your willingness to support colleagues and contribute to a positive working environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like dealing with a frustrated patient or managing multiple tasks at once. Think through your responses ahead of time, focusing on how you would remain calm and efficient while providing excellent service.