Business Intelligence Analyst, Customer Insights & Analytics - Enterprise Data in London

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we’re known for. It’s what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn’t do anywhere else. It’s up to you to make it happen.

Location: London

Business Area: Accounting and Finance

What is the role?

Each of our clients is unique. They have their own workflows and very specific data needs. Our endless selection of datasets, covering all asset types, with multiple delivery technologies and flexible scheduling means our clients are able to get exactly the data they need, when they need it, in the format they prefer. Without us, they simply cannot operate. Making the right decisions for our customers and services with such varying and complex consumption is a challenge. Extracting intelligence from our datasets is key to our success and that is where you come in.

The Customer Insights and Analytics team (CIA) drives new business and organic growth across Enterprise Data through providing actionable insights to key decision makers. Whether we are working on the design of products and commercial strategies or uncovering sales opportunities through data analysis, technology, collaboration and understanding of our customers is at the heart of everything we do. We work closely with both regional and global teams across stakeholder groups such as Sales, CFO Office, Global & Regional Department Heads, Business and Product Development, Global Data, Operational Support and other verticals across the firm.

In order to achieve our goals and deliver results we extensively leverage technology for data warehousing, analysis and visualization (Qliksense, IBM Cognos, Tableau, Excel Powerpivot, VBA, SQL, Python, R).

We’ll Trust You To:

• Analyze large and complex data sets with the ability to draw conclusions and provide meaningful insights to stakeholders.
• Build out an extensive network within the organization that you will effectively leverage to influence outcomes and achieve results.
• Develop commercial models incorporating market feedback, business insight and specific commercial goals.
• Drive sales strategies and generate targeted campaigns by leveraging data.
• Share actionable insights with the management team through both ad‑hoc reporting and building dashboards.
• Design tools to enable our stakeholders to access self‑service analytics & pre‑packaged datasets.
• Manage major projects in collaboration with the Data Warehouse engineers for data acquisition and report automation.
• Explore alternative datasets to enrich & expand existing analytics.

You’ll Need To Be:

• 3+ years of experience in a data, business analyst, or similar role.
• Self‑motivated and independent.
• Innovative and creative.
• Excellent collaborator and resourceful negotiator.
• Clear communicator.
• Highly analytical.
• Technical.

We'd Love To See:

• Well organized.
• Strong financial markets and market data background.

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.