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- Tasks: Provide top-notch customer support for financial professionals using Bloomberg's innovative technology.
- Company: Join Bloomberg, a global leader in financial information and technology.
- Benefits: Enjoy an 8-week training programme, competitive salary, and career development opportunities.
- Why this job: Make a real impact in the fast-paced world of finance while developing your tech skills.
- Qualifications: Fluency in French and English, with a passion for customer service and technology.
- Other info: Diverse team environment with opportunities for growth across various career paths.
The predicted salary is between 30000 - 42000 £ per year.
Location: London
Description & Requirements
The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment.
What’s the Role? Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.
Who you are: You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.
What’s in it for you? We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. You’ll never stop learning... we’ll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Technology Client Services specialists have the opportunity to be involved in mentoring, recruiting, quality control and idea generation. You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles and Client Financial Services.
You’ll need to have:
- Bachelor's degree or equivalent experience
- Sponsorship is available for this role. To be eligible you must be eligible for the UK Skilled Worker under the New Entrant Requirements.
- Fluency in French, in addition to English (written and verbal)
- Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
- A demonstrated interest in Finance and / or Technology
- Desire to develop skills and experience in customer service in a fast-moving FinTech environment
- Willingness to learn new technologies and ability to retain information
- Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
- An interest in progressing a career within Bloomberg
We’d love to see:
- Work experience in a client/customer facing role
- Curiosity to identify, research, and resolve customer technology, software and hardware issues
- Awareness of data management, privacy and information security
- Aptitude to work within highly connected and software-based systems
You’ll need to be able to:
- Start a full time role in July 2026
- Occasionally work weekends or on a bank holiday (weekday off in lieu)
We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. However, each case is reviewed on an individual basis.
If this sounds like you: Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process.
2026 - Bloomberg Customer Support - French Speakers - July start in London employer: Bloomberg
Contact Detail:
Bloomberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2026 - Bloomberg Customer Support - French Speakers - July start in London
✨Tip Number 1
Get to know Bloomberg! Research the company culture, values, and what they stand for. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch support, think of scenarios where you can demonstrate your problem-solving abilities and how you handle client interactions. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former Bloomberg employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in customer support. You never know who might give you a leg up!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Bloomberg family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace 2026 - Bloomberg Customer Support - French Speakers - July start in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for finance and technology shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Bloomberg.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience in customer service or tech support, and don’t forget to mention your language skills in French and English. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Bloomberg.
How to prepare for a job interview at Bloomberg
✨Know Your Stuff
Before the interview, make sure you brush up on Bloomberg's products and services. Familiarise yourself with their technology and how it impacts financial markets. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer support, prepare examples from your past experiences where you’ve gone above and beyond for a client. Highlight your problem-solving skills and ability to handle challenging situations with ease.
✨Practice Your French
As a French speaker, you’ll need to demonstrate your fluency during the interview. Practice answering common interview questions in French to ensure you’re comfortable switching languages. This will impress the interviewers and show your readiness for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, training programmes, or the technologies used at Bloomberg. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.
