Human Resources - Senior Benefits Specialist - EMEA | London, UK

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

People are Bloomberg's most critical asset and nowhere is this better reflected than when it comes to our benefits. At Bloomberg, we strive to provide our employees with fundamental tools to support their personal and family needs, so they can drive business success. To do this we are always looking at new and innovative ways to deliver benefits to our employees.

We have an exciting opportunity to be part of the EMEA Benefits team, which supports over 6,000 employees in over 44 countries across the region. Based in London, you will drive the benefits agenda and support benefit programs in the EMEA region including Retirement, Health & Welfare programs/projects and Wellness initiatives. You will be responsible for managing benefits vendors along with handling case escalations, internal plan communications and working with our Procurement partners on contract reviews/renewals and invoice reconciliations. In addition, you will drive analysis for benefit plan design reviews and work with our internal HR stakeholders, Benefits Operations and Payroll teams on policy queries.

Building relationships is key to collaboration here at Bloomberg, and as part of the broader Global Benefits team, you will have the opportunity to work closely with colleagues across the Americas and APAC on global projects and initiatives that could impact over 20,000 employees in over 73 countries. Your excellent communication skills will set you up for success in this fast-paced environment!

We'll trust you to:

• Drive plan design improvements and changes by conducting financial and employee impact reviews, as well as external market benchmarking
• Ensure we are meeting our statutory obligations and that our benefit programs are compliant with local laws and regulations
• Regularly review our programs to ensure operational and administrative processes are effective; identify and implement process improvements
• Monitor, analyze and research utilization reports and trends for our plans, and proactively suggest improvements based on feedback, claims trends and market practice
• Act as point of contact for complex employee benefits questions, exercising sound judgement to provide solutions
• Manage implementation of new plans, programs, policies and plan designs
• Cultivate and manage relationships with external consultants, vendors and providers and ensure service standards are adhered to
• Build and maintain a good working knowledge of benefits legislation, industry standards and methodologies, incorporating standards into processes and procedures
• Manage the communication of existing and new programs as well as all benefits compliance related updates, in partnership with our Internal Communications team
• Maintain accurate benefits information on our internal HR portal

You’ll need to have:

• At least 7 years of Benefits administration and advisory experience, including time in a corporate benefits setting, ideally for a minimum of 2-3 years
• Familiarity with Benefits programs and local regulations in the UK and other EMEA locations e.g., France, Germany, Italy, Netherlands and the UAE
• Bachelor's Degree or equivalent experience
• Experience in innovative benefits plan design and implementation, including excellent project management skills
• Demonstrated ability to adapt to new challenges and adjust the course, in light of changes to statutory regulations and requirements
• Ability to communicate effectively, with a keen eye for detail and aptitude to follow through including making and communicating difficult decisions
• Ability to work independently, prioritize and manage multiple tasks with a sense of urgency with minimal supervision
• Excellent analytical skills, and attention to detail with the ability to review data, detect and correct errors, and take responsibility for data quality
• A customer service focus with a responsive and "can-do" open-minded attitude
• Good judgement - knowing when to escalate an issue combined with a willingness to be flexible

We'd love to see:

• Strong Excel and PowerPoint skills
• Knowledge of analysis and reporting
• Experience working collaboratively

Does this sound like you? Apply if you think we're a match. We'll be in touch to let you know next steps.