At a Glance
- Tasks: Lead client projects, ensuring satisfaction and delivering high-quality results on time.
- Company: Bloomberg Media, a leader in innovative media solutions.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work with top clients and grow your career in media.
- Why this job: Join a creative team and make a real impact on client success.
- Qualifications: 5-7 years in account or project management, with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
Bloomberg Media are looking for an ambitious, customer-service orientated leader to join our European Client Services team, which manages a range of cross-platform, cross-discipline programmes anchored in custom content as well as integrations and wider commercially strategic partnerships. Strong relationship and project management skills are critical, as you\'ll be working directly with clients and independently leading project teams from kick off through to completion.
You\'ll need a strong command of our full suite of services and products, as well as analytical expertise around performance data in order to help make the right recommendations to our clients at the right time to drive client success and revenue growth. We’re looking for someone who will be viewed by our clients as an extension of their own team: someone who truly understands their business and continually adds strategic value.
Although this is an individual contributor role, there is also an expectation for an experienced, operator who is comfortable with senior stakeholders and strategic decision making prowess that leads to improved business outcomes. You will be required to demonstrate outstanding leadership through communication, collaboration, operational excellence and measurable strategic outcomes.
Responsibilities
- Act as a senior point of contact for key clients across complex media projects, ensuring client satisfaction and nurturing long-term relationships through high-quality delivery and effective communication
- Oversee the smooth running of creative projects from start to finish, including managing day-to-day project schedules, creative deliverables, internal meetings and reviews & working closely with creative, account and operational teams, to deliver high-quality work, on time and on budget
- Develop a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges. Actively guide towards client goals / KPIs throughout project and delivery, with a view to renewal and growth
- Be a strategic partner offering consultation and advice throughout the project lifecycle and feed back into the business via internal stakeholders. Identify upsell opportunities and help pitch clients on new engagements
- Actively manage campaign performance tracking & optimizations (alongside key stakeholders such as Traffic/PCM/Social)
- Build strong, trusting relationships and own communications with internal partners ensuring they feel supported and clear on direction. Provide strategic and operational support as needed with a focus on problem-solving, improving efficiency, and championing collaboration
- Update internal systems with required project updates, ensuring that all documents adhere to internal guidelines and best practice processes
- Support the Head of Client Services, Europe, in building a culture of respect, trust, excellence and appreciation both within client services and the wider media team
- Show awareness of, and constant curiosity for, current marketing / media trends, feeding growth opportunities and innovative ideas
- Demonstrate knowledge of internal processes and owners (utilize networks to get things done), look for opportunities for continuous improvement of processes and systems.
Requirements
- 5-7 years of experience in an account management, project management or integrated production role in an agency or media setting
- Experience with international video production and/or in the European region
- Proven success launching large-scale integrated media campaigns
- Broad understanding of media and marketing trends, as well as their impact on business strategies
- Demonstrated ability to work in a fast-paced, dynamic environment with limited guidance
- Willingness and ability to travel when needed
- Positive, can-do attitude, with a desire for continuous personal and professional development.
- Calm disposition when working to deadlines
Client Services Lead, Europe in City of London employer: Bloomberg
Bloomberg Media is an exceptional employer that fosters a dynamic and collaborative work culture, where employees are empowered to lead and innovate in the fast-paced media landscape. With a strong focus on professional development and strategic partnerships, team members have ample opportunities to grow their skills while working closely with senior stakeholders and high-profile clients across Europe. The company values respect, trust, and excellence, making it an ideal place for those seeking meaningful and rewarding careers in client services.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Lead, Europe in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show them you understand their business and how you can add value right from the start.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with their needs. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Client Services Lead, Europe in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Services Lead. Highlight your experience in account and project management, especially in media settings. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of client relationships and project management. Tell us why you’re the perfect fit for our European Client Services team.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your successes! Share specific examples of how you've driven client success and revenue growth in previous roles. We love numbers and results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Bloomberg
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Bloomberg Media's clients and their industries. Familiarise yourself with their business strategies, objectives, and challenges. This will help you demonstrate how you can add strategic value and build long-term relationships.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of how you've successfully managed complex media projects in the past. Highlight your ability to oversee project schedules, deliverables, and team collaboration. Be ready to explain how you ensure high-quality work is delivered on time and within budget.
✨Demonstrate Analytical Expertise
Since performance data is crucial for making recommendations, brush up on your analytical skills. Be prepared to discuss how you've tracked campaign performance and optimised strategies based on data insights. This will show that you can drive client success and revenue growth effectively.
✨Emphasise Your Leadership Qualities
Even though this is an individual contributor role, leadership is key. Share examples of how you've communicated and collaborated with senior stakeholders. Highlight your problem-solving abilities and how you've championed operational excellence in previous roles to improve business outcomes.
