2025 Bloomberg Apprenticeship: Business Administration - Level 3 (Bloomberg Customer Support) - European languages required

Location: London Team: Bloomberg Customer Support Qualification: Business Administration Level 3 Programme Duration: 15 months Start Date: September 202 5 T he Company: Bloomberg delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive, and collaborative – and in providing a work environment that encourages our employees to be their best . The Apprenticeship Programme: The Apprenticeship Programme at Bloomberg is an exciting opportunity to enter the company in a full-time role, take on real responsibility, and discover new skills from day one. Our apprentices make meaningful contributions to our company, while also learning across the industry. Targeted at school leavers, young professionals, military veterans, and those seeking a career change, our program is designed to bridge the gap between the British education system and the ever-changing job market . The Bloomberg Customer Support Role: As a Bloomberg Customer Support Apprentice, you have two critical focus areas: to provide exceptional customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. You will provide all types of support and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work alongside our global team, supporting our clients collectively in more than 18 languages. Specific tasks include; providing outstanding customer service to our clients via the internal ticketing system, phone call, e-mail, or live chat. Identifying , investigating, and resolving customer issues using proprietary company software. Collaborating with your team on various department and global projects, analy sing complex processes, and thinking of creative solutions. Eligibility criteria : 5 GCSEs (or equivalent) at grad es 4 – 9 i n any subject (Should include Maths & English) Candidates must have three A-levels (predicted or achieved) with grades CCC or above (or equivalent) Excellent verbal and written communication skills in English and either Spanish, French, Portuguese, Italian, German at a business fluency level. Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject Possess the right to work in the UK Have lived in the UK continuously for the past 3 years What we would like to see: Strong customer service skills including telephone etiquette and a professional demeanour Proactive, engaged self-starter who takes initiative and brings energy and ownership to their work. Desire to develop skills and experience in customer service in a fast-moving FinTech environment Willingness to learn new technologies and ability to retain information Careful attention to detail, with an aptitude for working quickly and accurately Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team An interest in progressing a career within Bloomberg Apply now: Have we made you curious to learn more? If so, apply! Complete the online application Q&A (answer these questions thoughtfully) and submit your most up-to-date CV. Show us you are eligible. We will get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/careers/early-career/apprenticeships-at-bloomberg/