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- Tasks: Support clients using Bloomberg's Portfolio and Risk Analytics solution, ensuring their satisfaction.
- Company: Join a leading financial solutions provider with a focus on innovation and client success.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by helping clients optimise their portfolio management and risk analysis.
- Qualifications: Experience in Buyside financial institutions and strong analytical skills required.
- Other info: Opportunity to collaborate with diverse teams and enhance your technical expertise.
The predicted salary is between 36000 - 60000 £ per year.
The Global Buyside Portfolio Support Team provides customer service for clients using the Bloomberg Portfolio and Risk Analytics solution. This platform provides customers the ability to analyze multi-asset portfolios, obtain a suite of derived analytics interactively and incorporate batch-style reporting into their daily workflows. The Buyside Portfolio Support Team sits within Buyside Enterprise Services, which owns customer support for the entire suite of Bloomberg's Buyside solutions.
There is an exciting opportunity for a talented professional to join the Buyside Portfolio Support Team. The Portfolio Support Specialist is a client facing role, liaising with portfolio managers, risk and performance analysts and back/middle-office professionals. This position demands strong problem-solving skills complemented with solid interpersonal skills. Good knowledge of fixed income analytics is preferred.
The daily workload will include establishing a trusted adviser relationship that works to ensure our clients full satisfaction with the Portfolio and Risk Analytics solution.
We’ll Trust You To:
- Develop a deep understanding of our portfolio product offering so that you can quickly assess the severity of an operational issue with regards to client impact.
- Triage and troubleshoot issues, specifically related to critical batch processes.
- Understand and support clients on methodologies inquiries around portfolio performance, attribution and risk.
- Monitor, facilitate & consult our clients during full technology release cycles.
- Identify systemic issues, elevate appropriately by representing client impact internally.
- Communicate effectively and in a timely manner with our clients.
- Collaborate extensively with our Portfolio Implementations, Portfolio Sales and Portfolio Engineering teams to improve our client’s experience and overall performance of our technology.
- Prioritise and drive resolution on escalated client issues.
- Provide detailed feedback from clients to product managers to better improve our products.
- Continually look for ways to improve workflows and partner with our engineering teams to enhance operational tools.
You will need to have:
- Strong analytical skills to evaluate problems and provide solutions.
- Understanding of workflows used by portfolio managers, risk and attribution specialists; the ability to build and understand complex workflow solutions is key.
- Excellent communicative skills, both verbal and written.
- Minimum 3 years of experience working in Buyside financial institutions or supporting Buyside customers; alternatively, experience in financial engineering.
- The ambition to take ownership and responsibility of issues and handle them effectively through to resolution.
- The inclination and aptitude to pick up new technologies and procedures.
- The ability to effectively communicate technical/complex issues in a simplistic manner to various audiences.
We would love to see candidates with SQL/Python knowledge, CFA/FRM or equivalent qualifications and experience with Bloomberg products.
Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions employer: Bloomberg New Energy Finance
Contact Detail:
Bloomberg New Energy Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions
✨Tip Number 1
Get to know the company inside out! Research Bloomberg's culture, values, and products. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role, especially around problem-solving and client interactions. Practising your responses can help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you understand the role of a Buyside Portfolio Support Specialist. Dive into the job description and highlight the key skills and responsibilities that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!
Show Off Your Problem-Solving Skills: Since this role is all about troubleshooting and resolving client issues, don’t shy away from sharing examples of how you've tackled similar challenges in the past. We want to see your analytical skills in action, so be specific about the problems you faced and the solutions you implemented.
Communicate Clearly and Confidently: Your written communication skills are crucial for this position, so make sure your application reflects that. Keep your language clear and concise, and avoid jargon unless it’s relevant. Remember, we’re looking for someone who can explain complex issues simply, so let your writing shine!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Bloomberg New Energy Finance
✨Know Your Stuff
Make sure you have a solid understanding of the Bloomberg Portfolio and Risk Analytics solution. Familiarise yourself with its features and how it benefits clients. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about specific situations where you triaged problems or improved workflows. This will showcase your analytical skills and ability to handle client concerns effectively.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. You might be asked to describe how you would communicate a complex issue to a non-technical audience. Clear communication is key in this role, so make sure you can articulate your thoughts well.
✨Build Rapport
Since this is a client-facing role, think about how you can establish trust with clients. Prepare to discuss how you've built relationships in the past and how you plan to ensure client satisfaction. A friendly, approachable attitude goes a long way!
