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- Tasks: Join our Triage Operations team to support and troubleshoot Bloomberg applications 24/7.
- Company: Bloomberg is a leading global financial services and technology company.
- Benefits: Enjoy a dynamic work environment with flexible locations and opportunities for special projects.
- Why this job: Be part of an innovative team that values creativity and operational efficiency.
- Qualifications: A background in computer operations and experience with Unix/Linux is essential.
- Other info: Bloomberg promotes diversity and is committed to inclusive hiring practices.
The predicted salary is between 36000 - 60000 £ per year.
Technical Specialist – Triage Operations (12 month contract)
Location
London
Business Area
Engineering and CTO
Ref #
10045177
Description & Requirements
Our Team:
Bloomberg’s Triage Operations team sits at the heart of the Bloomberg technology Platform, owning the 24/7 front-line application support for all ENG applications including software roll out, general troubleshooting, and escalation of error conditions. We hire creative engineers and technology enthusiasts who enjoy being challenged by problems of scale and complexity, with a strong desire to make services better both for coworkers and end-users.
Members of the team are flexible on work location and should be able to work in Passaic County NJ, Middlesex County NJ, or Orangeburg NY on all shifts depending on the business need.
What’s in it for you:
You’ll be part of a highly creative, dynamic, and innovative team environment that provides 24x7x365 coverage within our data centers. You’ll work closely with various groups including system administration, application development, and SRE teams. You will be integral to the design, implementation, and support of operational procedures on different hardware Platforms that make up the Bloomberg Computer environment. You’ll have the opportunity to be involved in special projects such as designing, testing, and implementing processes that the operations staff handles.
We’ll trust you to:
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Improve operational efficiency by championing standardization and innovation
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Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
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Be ambitious, able to work independently & in a team environment under deadlines
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Be process-oriented and help develop runbooks and other technical documentation
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Stay up to date with new technologies, identifying those technologies/strategies that can help the company\’s automation efforts
We’d love to see:
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A computer operations background, paired with a good understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
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A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
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Experience working with Salt or Ansible for orchestration (preferably Salt)
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Excellent written and verbal communications interpersonal and customer service skills
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Working knowledge of: Jira concepts and SDLC framework
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Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
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Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
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Technical Specialist - Triage Operations (12 month contract) London, GBR Posted yesterday employer: Bloomberg L.P.
Contact Detail:
Bloomberg L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist - Triage Operations (12 month contract) London, GBR Posted yesterday
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Unix/Linux systems and orchestration tools like Salt or Ansible. Having hands-on experience or projects that showcase your skills with these technologies can set you apart.
✨Tip Number 2
Network with current or former employees of Bloomberg, especially those in the Triage Operations team. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of how you've tackled complex technical issues in the past. Be ready to discuss these scenarios during any interviews to highlight your critical thinking skills.
✨Tip Number 4
Stay updated on the latest trends in data centre operations and automation technologies. Showing that you're proactive about learning and adapting to new tools will resonate well with the hiring team at Bloomberg.
We think you need these skills to ace Technical Specialist - Triage Operations (12 month contract) London, GBR Posted yesterday
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Technical Specialist position. Highlight key skills such as Unix/Linux experience, scripting abilities, and knowledge of automation tools.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your background in computer operations, data centres, and any specific technologies mentioned, like Salt or Ansible.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention specific examples of how you've improved operational efficiency or handled complex issues in previous roles.
Highlight Communication Skills: Since excellent written and verbal communication is crucial for this role, ensure your application demonstrates your interpersonal skills. Use clear and concise language throughout your CV and cover letter.
How to prepare for a job interview at Bloomberg L.P.
✨Show Your Technical Skills
Make sure to highlight your experience with Unix/Linux systems, as well as any orchestration tools like Salt or Ansible. Be prepared to discuss specific projects where you've used these technologies to solve problems.
✨Demonstrate Problem-Solving Abilities
Since the role involves troubleshooting and resolving outages, be ready to share examples of how you've tackled complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Teamwork and Communication
This position requires strong interpersonal skills, so be sure to discuss your experience working in teams and how you communicate effectively with both technical and non-technical colleagues. Highlight any customer service experience as well.
✨Stay Updated on Industry Trends
Show your enthusiasm for technology by discussing recent advancements or tools that could benefit Bloomberg's operations. This demonstrates your commitment to continuous learning and innovation, which is highly valued in this role.
