Client Engagement Specialist, B2B Subscriptions London, GBR Posted today

Client Engagement Specialist, B2B Subscriptions
Location
London
Business Area
News and Media
Ref #

Description & Requirements
Bloomberg LP has built a significant Media business spanning television, digital, magazine, radio and live event platforms across the globe. In the midst of a historic time in the Media industry, Bloomberg Media is growing its global footprint and reach through new innovations from Originals to New Economy.
We work hard, and we work fast – while keeping up the quality and accuracy we’re known for. It’s what keeps us inventing and reinventing, all the time. \”Our culture is wide open, just like our spaces.\” We bring out the best in each other. And through our countless volunteer projects, we help bring out the best in the communities around us, too. You can do amazing work here. Work you couldn’t do anywhere else. It’s up to you to make it happen.
We are looking for an ambitious, goal-oriented individual to join the Client Success team for Bloomberg.com, who can work with end users at our B2B subscriptions partners to drive adoption and engagement of bloomberg.com.
You will be responsible for connecting with users during trials, the onboarding process, and throughout their user journey, and demonstrating the value of their subscription as the news, information and connections they need to succeed in alignment with their goals. You will play an integral role in the retention and growth of a rapidly expanding subscriptions business, and contribute in a meaningful way to the best-in-class customer experience our users receive from working with Bloomberg Media.
We’ll trust you to:
Drive engagement with Bloomberg.com
at strategic accounts – including newly onboarded clients, long-standing clients up for renewal, and prospect trials of varying sizes and durations – via demos (both virtual and in-person), client visits, targeted email campaigns, and other engagement activities to demonstrate value and improve/maintain