At a Glance
- Tasks: Support clients using Bloomberg's Portfolio and Risk Analytics solution, ensuring their satisfaction.
- Company: Join Bloomberg, a leader in financial solutions with a diverse and inclusive culture.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients optimise their portfolio management.
- Qualifications: Experience in Buyside financial institutions and strong analytical skills required.
- Other info: Dynamic team environment with a focus on innovation and client success.
The predicted salary is between 36000 - 60000 £ per year.
The Global Buyside Portfolio Support Team provides customer service for clients using the Bloomberg Portfolio and Risk Analytics solution. This platform provides customers the ability to analyze multi-asset portfolios, obtain a suite of derived analytics interactively and incorporate batch-style reporting into their daily workflows.
The Buyside Portfolio Support Team sits within Buyside Enterprise Services, which owns customer support for the entire suite of Bloomberg's Buyside solutions.
What is the role?
There is an exciting opportunity for a talented professional to join the Buyside Portfolio Support Team. The Portfolio Support Specialist is a client-facing role, liaising with portfolio managers, risk and performance analysts and back/middle-office professionals. This position demands strong problem-solving skills complemented with solid interpersonal skills. Good knowledge of fixed-income analytics is preferred. The daily workload will include establishing a trusted adviser relationship that works to ensure our clients' full satisfaction with the Portfolio and Risk Analytics solution.
We'll Trust You To:
- Develop a deep understanding of our portfolio product offering so that you can quickly assess the severity of an operational issue with regards to client impact.
- Triage and troubleshoot issues particularly related to critical batch processes.
- Understand and support clients on methodology inquiries around portfolio performance, attribution and risk.
- Monitor, facilitate and consult our clients during full technology release cycles.
- Identify systemic issues, elevate appropriately by representing client impact internally.
- Communicate effectively and in a timely manner with our clients.
- Collaborate extensively with our Portfolio Implementations, Portfolio Sales and Portfolio Engineering teams to improve our clients' experience and overall performance of our technology.
- Prioritize and drive resolution on escalated client issues.
- Provide detailed feedback from clients to product managers to better improve our products.
- Continually look for ways to improve workflows and partner with our engineering teams to enhance operational tools.
You will need to have:
- Strong analytical skills to evaluate problems and provide solutions.
- Understanding of workflows used by portfolio managers, risk and attribution specialists; the ability to build and understand complex workflow solutions is key.
- Excellent communicative skills, both verbal and written.
- Minimum 3 years of experience working in Buyside financial institutions or supporting Buyside customers; alternatively, experience in financial engineering.
- The ambition to take ownership and responsibility of issues and handle them effectively through to resolution.
- The inclination and aptitude to pick up new technologies and procedures.
- The ability to effectively communicate technical/complex issues in a simplistic manner to various audiences.
We would love to see candidates with SQL/Python knowledge, CFA/FRM or equivalent qualifications and experience with Bloomberg products.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, colour, sexual orientation, sexual and other reproductive health decisions and the social or national origins described originally to abide by the statement: "We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law."
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please e-mail amer_recruit@bloomberg.net.
Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions London, G[...] employer: Bloomberg L.P.
Contact Detail:
Bloomberg L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions London, G[...]
✨Tip Number 1
Get to know the company inside out! Research Bloomberg's culture, values, and the specific products they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since this role involves troubleshooting and client support, think of examples from your past experiences where you've successfully resolved issues. Be ready to share these during interviews!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the team. They might even give you tips on what to highlight during your interview!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Bloomberg!
We think you need these skills to ace Buyside Portfolio Support Specialist, EMEA- Enterprise Services - Financial Solutions London, G[...]
Some tips for your application 🫡
Know the Role: Before you start writing, take a good look at the job description. Understand what a Buyside Portfolio Support Specialist does and how your skills match up. This will help us tailor your application to show you're the perfect fit!
Showcase Your Skills: Highlight your analytical skills and experience in financial institutions. Use specific examples from your past roles to demonstrate how you've tackled similar challenges. We want to see how you can bring value to our team!
Keep It Clear and Concise: When writing your application, be clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your message is easy to understand!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bloomberg L.P.
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Bloomberg's Portfolio and Risk Analytics solution. Familiarise yourself with its features, benefits, and how it helps clients manage their portfolios. This will not only show your enthusiasm but also help you answer questions confidently.
✨Brush Up on Your Analytical Skills
Given the role's focus on problem-solving, it's crucial to demonstrate your analytical skills during the interview. Prepare to discuss specific examples where you've successfully triaged and resolved issues in a financial context. This will highlight your ability to think critically under pressure.
✨Communicate Clearly and Effectively
Since this is a client-facing role, practice articulating complex ideas in a simple manner. During the interview, focus on how you can convey technical information clearly to various audiences. This will showcase your communication skills, which are essential for liaising with portfolio managers and analysts.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to discuss your experience working with cross-functional teams. Share examples of how you've partnered with others to improve client experiences or resolve issues. This will demonstrate your ability to work well within a team and contribute positively to the company culture.
