At a Glance
- Tasks: Drive efficiency and improvement across operations, managing suppliers and leading strategic projects.
- Company: Bloom & Wild, a B Corp-certified gifting business with a focus on flowers and gifts.
- Benefits: Flexible working, 25 days holiday, volunteering day, and discounts on products.
- Other info: Exciting opportunities for career development and AI-driven initiatives.
- Why this job: Join a dynamic team to innovate and make a real impact in the gifting industry.
- Qualifications: 3+ years consulting experience, strong analytical skills, and hands-on operational background.
The predicted salary is between 60000 - 75000 £ per year.
About Bloom & Wild
Bloom & Wild is a B Corp‑certified direct‑to‑consumer gifting business based in Europe, offering flowers, plants, and a growing range of gifts and food items across seven markets.
Reporting to the COO, the Operations Excellence Lead will drive efficiency and improvement across Bloom & Wild’s operational network, bridging data‑driven strategy and hands‑on execution.
Key responsibilities- 3rd Party Supplier Governance & Performance Management
- Monitor performance of key 3rd‑party suppliers and ensure KPI delivery.
- Lead high‑value strategic projects that improve cost, quality or customer experience.
- Support quarterly SteerCos and executive briefings.
- Lead peak‑season retrospectives to create scalable improvements.
- Plan and coordinate end‑to‑end Mother’s Day production, aligning teams and suppliers.
- Continuous Improvement & Cost Transformation
- Lead end‑to‑end projects across owned and 3rd‑party sites to increase efficiencies and deliver cost savings.
- Analyse operational data to set performance baselines, identify best‑in‑class practices, and uncover high‑value opportunities.
- Act as an internal consultant for the VP of Operations, delivering projects that drive value.
- Manage implementation of new standards, ensuring training and adoption.
- Non‑flower Category Range Expansion
- Collaborate with operational, range and commercial teams to scale inventory and fulfilment systems for non‑floral gifts, foods, and home goods.
- Optimize processes to support add‑on range growth without compromising core floral operations.
- Scaling Innovation
- Identify and lead AI‑driven initiatives to automate workflows and scale operations efficiently.
- Analyst & Advisor to the COO
- Conduct deep‑dive analyses and prepare business cases for executive decisions.
- Analyse budget and performance variations to uncover root causes and provide actionable insights.
- Consulting background of 3+ years, with structured problem‑solving and stakeholder management.
- Hands‑on operational experience in a fast‑paced e‑commerce or retail setting with production, warehousing or fulfilment.
- Strong analytical and data‑driven mindset, able to tell a narrative from data.
- Pragmatic strategist capable of moving from business cases to execution.
- Influencer who can hold 3rd‑party partners accountable while maintaining collaborative relationships.
- Forward‑thinking with enthusiasm for AI applications in logistics and customer service.
- Comfortable switching between strategic thinking and detailed project execution.
- Flexible working and the option to work from abroad.
- 25 days holiday plus birthday, flexible bank holidays, and the option to buy additional holiday each year.
- 1 volunteering day per year and enhanced family leave.
- Workplace nursery scheme.
- Flexible training framework for career development.
- Discounts on Bloom & Wild products and subscriptions.
- Equity option scheme from day 1.
- ClassPass membership with monthly credits for fitness and wellness.
Operations Transformation & Excellence Lead (12-Month FTC employer: Bloom & Wild Group
Bloom & Wild is an exceptional employer that champions a culture of innovation and collaboration, making it an ideal place for the Operations Transformation & Excellence Lead to thrive. With flexible working arrangements, generous holiday allowances, and a strong focus on employee development through a tailored training framework, team members are empowered to grow their careers while enjoying a healthy work-life balance. Additionally, the company's commitment to sustainability as a B Corp-certified business enhances the meaningfulness of the work, allowing employees to contribute positively to society while being part of a dynamic and forward-thinking team.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Transformation & Excellence Lead (12-Month FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Bloom & Wild. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by diving deep into Bloom & Wild’s operations. Understand their challenges and think of innovative solutions. Show us how your experience aligns with their goals, especially around efficiency and improvement.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you’ve led projects or improved processes, share specific examples. We love seeing how you’ve made a tangible impact in previous roles.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Bloom & Wild family.
We think you need these skills to ace Operations Transformation & Excellence Lead (12-Month FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Transformation & Excellence Lead. Highlight your consulting background and hands-on operational experience, showing us how you've driven efficiency and improvement in past roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with our mission at Bloom & Wild. Don't forget to mention any AI-driven initiatives you've led!
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, provide examples of how you've used data to uncover insights and drive improvements. This will show us that you can bridge strategy and execution effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status!
How to prepare for a job interview at Bloom & Wild Group
✨Know Your Numbers
For a role like Operations Transformation & Excellence Lead, it's crucial to be comfortable with data. Brush up on key performance indicators (KPIs) relevant to the e-commerce and retail sectors. Be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Project Management Skills
This position involves leading high-value strategic projects, so come prepared with examples of your project management experience. Highlight specific projects where you improved efficiency or reduced costs, and be ready to explain your approach to stakeholder management.
✨Demonstrate Your Analytical Mindset
Bloom & Wild is looking for someone who can analyse operational data effectively. Prepare to discuss how you've identified best-in-class practices in previous roles. Bring examples of how your analytical skills have led to actionable insights and tangible results.
✨Emphasise Collaboration and Influence
As an Operations Excellence Lead, you'll need to work closely with 3rd-party suppliers and internal teams. Be ready to share experiences where you've successfully influenced stakeholders while maintaining collaborative relationships. This will show that you can hold partners accountable without compromising teamwork.
