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For Companies At a Glance
- Tasks: Drive efficiency and improvement across operations, managing suppliers and leading strategic projects.
- Company: Bloom & Wild, a B Corp-certified gifting business with a focus on flowers and gifts.
- Benefits: Flexible working, 25 days holiday, volunteering day, and discounts on products.
- Other info: Exciting opportunities for career development and a collaborative culture.
- Why this job: Make a real impact in a fast-paced environment while driving innovation and efficiency.
- Qualifications: 3+ years consulting experience, strong analytical skills, and hands-on operational background.
The predicted salary is between 60000 - 75000 ÂŁ per year.
About Bloom & Wild
Bloom & Wild is a B Corp‑certified direct‑to‑consumer gifting business based in Europe, offering flowers, plants, and a growing range of gifts and food items across seven markets.
Operations Excellence Lead
Reporting to the COO, the Operations Excellence Lead will drive efficiency and improvement across Bloom & Wild’s operational network, bridging data‑driven strategy and hands‑on execution.
Key responsibilities
- 3rd Party Supplier Governance & Performance Management: Monitor performance of key 3rd‑party suppliers and ensure KPI delivery. Lead high‑value strategic projects that improve cost, quality or customer experience. Support quarterly SteerCos and executive briefings. Lead peak‑season retrospectives to create scalable improvements. Plan and coordinate end‑to‑end Mother’s Day production, aligning teams and suppliers.
- Continuous Improvement & Cost Transformation: Lead end‑to‑end projects across owned and 3rd‑party sites to increase efficiencies and deliver cost savings. Analyse operational data to set performance baselines, identify best‑in‑class practices, and uncover high‑value opportunities. Act as an internal consultant for the VP of Operations, delivering projects that drive value. Manage implementation of new standards, ensuring training and adoption.
- Non‑flower Category Range Expansion: Collaborate with operational, range and commercial teams to scale inventory and fulfilment systems for non‑floral gifts, foods, and home goods. Optimize processes to support add‑on range growth without compromising core floral operations.
- Scaling Innovation: Identify and lead AI‑driven initiatives to automate workflows and scale operations efficiently.
- Analyst & Advisor to the COO: Conduct deep‑dive analyses and prepare business cases for executive decisions. Analyse budget and performance variations to uncover root causes and provide actionable insights.
Qualifications and skills
- Consulting background of 3+ years, with structured problem‑solving and stakeholder management.
- Hands‑on operational experience in a fast‑paced e‑commerce or retail setting with production, warehousing or fulfilment.
- Strong analytical and data‑driven mindset, able to tell a narrative from data.
- Pragmatic strategist capable of moving from business cases to execution.
- Influencer who can hold 3rd‑party partners accountable while maintaining collaborative relationships.
- Forward‑thinking with enthusiasm for AI applications in logistics and customer service.
- Comfortable switching between strategic thinking and detailed project execution.
Benefits
- Flexible working and the option to work from abroad.
- 25 days holiday plus birthday, flexible bank holidays, and the option to buy additional holiday each year.
- 1 volunteering day per year and enhanced family leave.
- Workplace nursery scheme.
- Flexible training framework for career development.
- Discounts on Bloom & Wild products and subscriptions.
- Equity option scheme from day 1.
- ClassPass membership with monthly credits for fitness and wellness.
Operations Excellence & Strategy Lead (12-month FTC) employer: Bloom & Wild Group
Contact Detail:
Bloom & Wild Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Excellence & Strategy Lead (12-month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Bloom & Wild. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by diving deep into Bloom & Wild’s operations. Understand their challenges and think of innovative solutions. Show us how your experience aligns with their goals, especially around efficiency and improvement.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and make sure to follow up. A little persistence goes a long way in showing your enthusiasm for the role.
✨Tip Number 4
Be ready to showcase your analytical skills. Prepare examples of how you've used data to drive decisions in past roles. Bloom & Wild loves a data-driven mindset, so let’s show them what you’ve got!
We think you need these skills to ace Operations Excellence & Strategy Lead (12-month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Excellence & Strategy Lead role. Highlight your consulting background and any hands-on operational experience you've got. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving operational efficiency and how your analytical mindset can drive value at Bloom & Wild. Keep it engaging and relevant!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead projects and improve performance. Numbers speak volumes, so if you’ve saved costs or improved KPIs, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bloom & Wild Group
✨Know Your Numbers
For a role like Operations Excellence & Strategy Lead, it's crucial to be comfortable with data. Brush up on key performance indicators (KPIs) relevant to the e-commerce and retail sectors. Be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your ability to bridge strategy and execution. Think of specific projects where you identified opportunities for efficiency or cost savings. This will demonstrate your pragmatic approach and problem-solving skills.
✨Collaborative Spirit is Key
Bloom & Wild values collaboration, especially when working with 3rd-party suppliers. Be prepared to share experiences where you've successfully managed stakeholder relationships while holding partners accountable. This will show your ability to maintain a balance between influence and teamwork.
✨Embrace Innovation
With a focus on AI-driven initiatives, it’s important to express your enthusiasm for technology in logistics and customer service. Share any relevant experiences where you've implemented innovative solutions or automated workflows, as this aligns perfectly with the company's forward-thinking culture.