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For Companies At a Glance
- Tasks: Drive efficiency and improvement in operations while leading strategic projects.
- Company: Bloom & Wild, a B Corp-certified gifting business with a focus on flowers and gifts.
- Benefits: Flexible working, 25 days holiday plus birthday, and the option to work from abroad.
- Other info: Join a dynamic team with opportunities for growth and collaboration.
- Why this job: Make a real impact in a fast-paced environment while embracing innovation and AI.
- Qualifications: 3+ years consulting experience and hands-on operational skills in e-commerce or retail.
The predicted salary is between 60000 - 75000 ÂŁ per year.
About Bloom & Wild
Bloom & Wild is a B Corp‑certified direct‑to‑consumer gifting business based in Europe, offering flowers, plants, and a growing range of gifts and food items across seven markets.
Operations Excellence Lead
Reporting to the COO, the Operations Excellence Lead will drive efficiency and improvement across Bloom & Wild’s operational network, bridging data‑driven strategy and hands‑on execution.
Key responsibilities
- 3rd Party Supplier Governance & Performance Management
- Monitor performance of key 3rd‑party suppliers and ensure KPI delivery.
- Lead high‑value strategic projects that improve cost, quality or customer experience.
- Support quarterly SteerCos and executive briefings.
- Lead peak‑season retrospectives to create scalable improvements.
- Plan and coordinate end‑to‑end Mother’s Day production, aligning teams and suppliers.
- Continuous Improvement & Cost Transformation
- Lead end‑to‑end projects across owned and 3rd‑party sites to increase efficiencies and deliver cost savings.
- Analyse operational data to set performance baselines, identify best‑in‑class practices, and uncover high‑value opportunities.
- Act as an internal consultant for the VP of Operations, delivering projects that drive value.
- Manage implementation of new standards, ensuring training and adoption.
- Non‑flower Category Range Expansion
- Collaborate with operational, range and commercial teams to scale inventory and fulfilment systems for non‑floral gifts, foods, and home goods.
- Optimize processes to support add‑on range growth without compromising core floral operations.
- Scaling Innovation
- Identify and lead AI‑driven initiatives to automate workflows and scale operations efficiently.
- Analyst & Advisor to the COO
- Conduct deep‑dive analyses and prepare business cases for executive decisions.
- Analyse budget and performance variations to uncover root causes and provide actionable insights.
Qualifications and skills
- Consulting background of 3+ years, with structured problem‑solving and stakeholder management.
- Hands‑on operational experience in a fast‑paced e‑commerce or retail setting with production, warehousing or fulfilment.
- Strong analytical and data‑driven mindset, able to tell a narrative from data.
- Pragmatic strategist capable of moving from business cases to execution.
- Influencer who can hold 3rd‑party partners accountable while maintaining collaborative relationships.
- Forward‑thinking with enthusiasm for AI applications in logistics and customer service.
- Comfortable switching between strategic thinking and detailed project execution.
Benefits
- Flexible working and the option to work from abroad.
- 25 days holiday plus birthday, flexible.
Operations Excellence & Strategy Lead (12-month FTC) in London employer: Bloom & Wild Group
Contact Detail:
Bloom & Wild Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Excellence & Strategy Lead (12-month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Bloom & Wild’s values and recent projects. Show us you’re genuinely interested and ready to contribute to our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Operations Excellence Lead role. We want to hear how you can drive efficiency and improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operations Excellence & Strategy Lead (12-month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Excellence & Strategy Lead role. Highlight your consulting background and any hands-on operational experience you've had in e-commerce or retail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Bloom & Wild. Share specific examples of how you've driven efficiency and improvement in past roles, and don't forget to mention your enthusiasm for AI applications!
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, make sure to include instances where you've used data to drive decisions. We love seeing how you can tell a story through data, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Bloom & Wild Group
✨Know Your Stuff
Before the interview, dive deep into Bloom & Wild's operations and values. Understand their B Corp certification and how it impacts their business model. This will show your genuine interest and help you connect your experience with their mission.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples where you've used data to drive decisions or improve processes. Prepare a couple of stories that highlight your analytical mindset and how you've turned insights into actionable strategies in previous roles.
✨Demonstrate Collaborative Spirit
Since the role involves working with 3rd-party suppliers and various teams, think of instances where you've successfully managed stakeholder relationships. Highlight your ability to influence while maintaining collaboration, as this is key for the Operations Excellence Lead position.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific operational challenges or lead projects. Practice articulating your thought process and problem-solving approach, especially in fast-paced environments. This will showcase your pragmatic strategy skills and readiness for execution.