Engineering Manager / Scrum Manager, Home Based in London

Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery, making us the largest direct to consumer flower business in Europe. We’re proud to be a certified B Corp™ – committed to making long-term positive change for our community and the world around us.

Now home to a family of 3 beautiful brands, we’re driven by our vision to create the destination for making life a little more thoughtful and beautiful. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails.

Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. Our Product Engineering squads each own their own business and architectural domains, with all the capabilities and skills to do so. This means working within important and varied areas such as physical product management, digital stock management, forecasting, delivery management and routing, and third party logistics.

Our platform uses technologies including Ruby/Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular web app and our native iOS and Android mobile apps.

Most of our team is based in the UK or the Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together.

You will lead our Operational Interface and Routing squad, working closely with a Product Manager, Tech Lead and a team of software and test engineers. Play a key part in shaping the future of our operational technology, by working on some of the most interesting problems that help our business growth accelerate.

Line manage a cross functional team of software and test engineers, focusing on their growth and development, so that the team has the skills and experience that it needs to be successful. Collaborate with Product and Technology leaders to help shape the technology and people roadmap and strategies, helping to optimise for more than just your squad.

• Are an experienced Engineering Manager who is comfortable with the dual responsibility of driving project delivery and technical quality, working in close collaboration with your Tech Lead & Product Manager peers.
• Possess a strong balance of strategic and tactical thinking which allows you to comprehend the long-term technical direction for your team’s domain and effectively guide the team in its implementation.
• Set a high technical bar, establish and embed good engineering practices, champion technical quality, and push for continuous learning and self-improvement.
• Are able to demonstrate how you’ve taken responsibility for performance management, career progression and pastoral care of software and test engineers.
• Have experience as a software developer so that you can get stuck-in and code if required.
• Know when to build fast, when to optimise, and when to invest in long-term improvements, taking a collaborative, data-driven and experimental approach as you do so.
• Working knowledge of Ruby and Rails.

We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you. We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers.

Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working.

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

Flexible working & work from abroad, 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year, enhanced family leave and a workplace nursery scheme, a flexible training framework for every stage of your career, irresistible discounts on our products, blooms & subscriptions!

A chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.

Interview with the Engineering Director for Operational Technology, in order to get into more of the detail. Final chat with Steve, our VP of Engineering and Joe, our CPTO.

We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously so we can use this to improve your experience.