We are partnering with an exciting contemporary jewellery brand to recruit an experienced Retail Supervisor for its London boutique.
This is a fantastic opportunity for a confident and commercially minded individual who can support the Store Manager with the day-to-day running of the boutique, lead the team on the shop floor and deliver an exceptional client experience.
The role:
- Support the Store Manager with the daily management of the boutique
- Take responsibility for the store in the Store Manager’s absence
- Complete opening and closing procedures, including keyholding and cashing up
- Lead, motivate and support the team throughout each trading day
- Deliver an engaging and personalised customer experience
- Build strong relationships with new and existing clients
- Drive individual and store sales performance against targets
- Monitor KPIs and provide regular feedback to the team
- Support team training, coaching and onboarding
- Assist with rotas, daily task allocation and floor coverage
- Maintain excellent visual merchandising and brand standards
- Oversee stock management, deliveries and regular stock checks
- Support boutique events, product launches and client appointments
- Ensure all operational, security and health and safety procedures are followed
- Resolve customer queries professionally and confidently
The ideal candidate:
- Previous supervisory or senior sales experience within a contemporary, premium or luxury retail environment
- Jewellery experience would be highly beneficial
- Previous keyholding and opening and closing experience
- A confident and supportive leadership style
- Strong commercial awareness with experience working towards KPIs and sales targets
- A natural ability to build client relationships and develop repeat business
- Excellent communication and organisational skills
- Polished, proactive and dependablePassionate about contemporary jewellery, design and exceptional customer service
- Flexible to work weekends and across the store rota
This is a brilliant opportunity to take the next step in your retail career with a growing contemporary jewellery brand.
Due to the volume of applications, only candidates with relevant retail experience may be contacted.
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Supervisor employer: Bloom Search International
Join a dynamic and innovative womenswear brand that values creativity and commercial success, offering a collaborative work culture where your expertise in buying strategy will directly influence the brand's growth. With a focus on employee development, you will have opportunities to mentor junior team members while working alongside passionate professionals in a fast-paced environment. Located in a vibrant area, this role not only provides a chance to shape the future of contemporary fashion but also offers a supportive atmosphere that encourages personal and professional growth.
Contact Details:
Bloom Search International Recruitment Team
