At a Glance
- Tasks: Coordinate operations and support logistics in a luxury fabric brand.
- Company: Join a prestigious luxury fabrics and textiles brand in London.
- Benefits: Permanent position with opportunities for growth in a dynamic environment.
- Other info: Work closely with international partners and enjoy a collaborative culture.
- Why this job: Be part of a creative team and enhance your skills in a fast-paced industry.
- Qualifications: Experience in operations, customer service, or logistics, preferably in luxury or textiles.
The predicted salary is between 35000 - 45000 € per year.
Our client, a luxury fabric and cloth brand, is seeking an experienced and highly organised Operations Coordinator to join their London head office on a permanent basis. This is an exciting opportunity for someone with experience within textiles, interiors, luxury goods, or a product-led business who thrives in a fast-paced environment and enjoys working across operations, logistics, systems, customer service, and commercial support.
The successful candidate will play a key role in ensuring the smooth day-to-day running of the business, working closely with internal teams, international partners, suppliers, customers, and external stakeholders across the UK, Europe, and the US.
Key Responsibilities- Coordinate and support operational processes across the business, ensuring workflows are managed efficiently and proactively.
- Act as a key liaison between internal departments, external partners, suppliers, and global stakeholders.
- Develop a strong understanding of business systems, operational procedures, and internal processes to support effective day-to-day operations and decision-making.
- Produce regular sales, operational, and performance reports for senior management.
- Prepare royalty reporting and support relationships with external design partners.
- Monitor and track annual targets across territories and showroom locations.
- Analyse collection performance, sales trends, and order conversion data to support commercial decision-making.
- Support and maintain integrations between the company website, ERP system, and third-party platforms.
- Liaise with developers and external service providers to troubleshoot issues and support operational improvements.
- Manage inbound stock deliveries and oversee allocation against outstanding customer orders.
- Monitor stock levels across products and sampling inventory to ensure availability and operational efficiency.
- Implement pricing updates across collections while maintaining margin consistency.
- Oversee order processing across the UK, Europe, the US, and selected international regions, ensuring accuracy, efficiency, and a high level of customer service.
- Provide exceptional customer service support to UK, European, and US customers, responding to enquiries professionally and efficiently across orders, deliveries, product information, and operational queries.
- Build strong relationships with customers, suppliers, and trade partners, ensuring a premium client experience at all times.
- Support trade account setup and approval processes.
- Coordinate internal scheduling, including holidays, remote working, and team calendars.
- Provide cross-functional support across departments during periods of absence or peak trading periods.
- Assist accounts and operational teams with administrative support where required.
- Identify opportunities to improve operational processes, customer experience, and internal efficiencies.
- Previous experience within operations, customer service, logistics, sales support, or business administration, ideally within luxury, textiles, interiors, fashion, or a creative product-led business.
- Proven experience supporting UK and international customers, ideally across European and US markets.
- Exceptional organisational skills with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Strong Microsoft Office skills, particularly Excel, with confidence working across reporting and operational systems.
- Experience using ERP systems, ecommerce platforms, or integrated business systems would be highly advantageous.
- Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally.
- A proactive, solutions-focused, and adaptable approach to work.
- Strong problem-solving skills and the ability to work effectively under pressure in a fast-paced environment.
- Commercially aware with a customer-first mindset and a passion for delivering a high standard of service.
- Able to work independently while collaborating effectively within a team environment.
- A background or qualification in textiles, design, merchandising, business, or a related field would be advantageous.
Operations Coordinator - Luxury Fabrics & Textiles in Slough employer: Bloom Search International
Join a prestigious luxury fabric and cloth brand in the heart of London, where your role as an Operations Coordinator will be pivotal in driving operational excellence. With a strong emphasis on employee growth, our collaborative work culture fosters innovation and creativity, offering you the chance to develop your skills while working with international partners and high-profile clients. Enjoy competitive benefits and the unique opportunity to immerse yourself in the vibrant world of luxury textiles, all within a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator - Luxury Fabrics & Textiles in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the textiles and luxury goods industry on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show your passion for luxury fabrics and textiles, and be ready to discuss how your experience aligns with their operations and customer service needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Operations Coordinator - Luxury Fabrics & Textiles in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight any experience in textiles, luxury goods, or customer service to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through!
Showcase Your Organisational Skills:Since this role requires exceptional organisational skills, give us examples of how you've managed multiple priorities in the past. We want to see how you keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Bloom Search International
✨Know Your Fabrics
Make sure you brush up on your knowledge of luxury fabrics and textiles before the interview. Familiarise yourself with different materials, their uses, and trends in the industry. This will not only show your passion for the role but also help you engage in meaningful conversations with the interviewers.
✨Showcase Your Organisational Skills
As an Operations Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple priorities or streamlined processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Understand the Business Systems
Get a good grasp of the operational procedures and systems mentioned in the job description. If you have experience with ERP systems or e-commerce platforms, be ready to discuss how you've used them to improve efficiency. This will demonstrate your readiness to hit the ground running.
✨Build Relationships
Emphasise your interpersonal skills during the interview. Share examples of how you've built strong relationships with customers, suppliers, or team members in previous roles. This is crucial for the position, as you'll be liaising with various stakeholders across different regions.
