At a Glance
- Tasks: Manage wholesale orders, ensuring seamless delivery and exceptional customer service.
- Company: Join a growing contemporary fashion brand with a vibrant team culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere where every day brings new challenges and opportunities.
- Why this job: Be at the heart of a fast-paced fashion business and make a real impact.
- Qualifications: 3+ years in Wholesale Administration or similar, with strong organisational skills.
The predicted salary is between 30000 - 32000 £ per year.
The Role - Senior Wholesale Administrator 12 month FTC
We are seeking an experienced and highly organised
Senior Wholesale Administrator to join our growing contemporary fashion brand.
Acting as the operational backbone of the Wholesale team, you'll play a key role in ensuring the seamless management of wholesale accounts from order placement through to delivery, while delivering an exceptional customer experience for our retail partners.
Working cross-functionally with Sales, Merchandising, Production, Logistics, Finance and Customer Operations, you'll ensure orders are managed efficiently, timelines are met and our wholesale partners receive the high level of service expected from our brand.
This is a fantastic opportunity for someone who thrives in a fast-paced fashion environment, enjoys problem-solving and takes pride in building strong relationships with customers and internal teams alike.
Key Responsibilities
- Wholesale Operations
- Manage the end-to-end wholesale order process from order entry through to delivery.
- Process seasonal, repeat and replenishment orders accurately within the ERP system.
- Monitor the order book, ensuring delivery dates, allocations and customer requirements are maintained.
- Manage order amendments, cancellations and customer requests efficiently.
- Maintain accurate customer records, pricing and product information.
- Account Support
- Act as a key day-to-day contact for UK and international wholesale accounts.
- Deliver exceptional customer service by responding promptly to enquiries relating to orders, deliveries, stock availability and product information.
- Build strong relationships with retailers and wholesale partners to ensure a best-in-class customer experience.
- Support the Wholesale team throughout each selling season, ensuring accounts receive timely updates and communication.
- Sales & Showroom Support
- Provide administrative support to the Wholesale Director and Sales team.
- Prepare line sheets, price lists, order forms and seasonal sales tools.
- Coordinate showroom appointments, sample requests and sample tracking.
- Assist with market appointments, trade shows and seasonal selling campaigns.
- Production, Logistics & Supply Chain
- Work closely with Production and Logistics teams to track deliveries and communicate changes to customers.
- Monitor shipment schedules and proactively manage any delays or issues.
- Liaise with warehouses and freight partners to ensure orders are dispatched accurately and on time.
- Support export documentation where required.
- Reporting & Commercial Support
- Produce weekly sales reports, order book analysis and delivery updates.
- Monitor seasonal order intake and assist with sales forecasting.
- Support the Wholesale team with customer analysis and commercial reporting.
- Ensure data accuracy across ERP and reporting systems.
- Cross-Functional Collaboration
- Partner with Merchandising to manage availability, allocations and product launches.
- Work closely with Finance to resolve invoicing, payment and credit queries.
- Support Customer Operations to ensure a seamless end-to-end wholesale experience.
- Contribute to improving processes and identifying efficiencies across the wholesale function.
About You
- 3+ years' experience in Wholesale Administration, Sales Operations or Customer Operations within a contemporary, premium or luxury fashion brand.
- Strong understanding of the wholesale order lifecycle.
- Exceptional organisational skills with excellent attention to detail.
- Highly proactive with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication skills and confidence building relationships with internal teams and external customers.
- Commercially minded with a solutions-focused approach.
- Advanced Microsoft Excel skills.
- Experience using ERP systems such as Microsoft Dynamics, SAP, Net Suite, Apparel Magic or similar.
Desirable Experience
- Experience working with UK and international wholesale partners.
- Knowledge of wholesale shipping, logistics and export processes.
- Experience supporting seasonal showroom appointments and trade shows.
- Additional language skills would be advantageous but are not essential.
What We're Looking For
We're looking for someone who is passionate about fashion, thrives in a collaborative environment and enjoys being at the centre of a busy commercial team.
You'll be naturally organised, customer-focused and take pride in delivering an exceptional level of service to both internal stakeholders and external partners.
You'll enjoy working in a contemporary fashion business where no two days are the same, bringing energy, positivity and a proactive mindset while helping the Wholesale team continue to grow.
Senior Wholesale Administrator in London employer: Bloom Search International
Join a prestigious luxury womenswear brand that values creativity and collaboration, offering an inspiring work culture where your expertise in product development will thrive. With a focus on exceptional craftsmanship and quality, you will lead a talented team while enjoying excellent career progression opportunities in a supportive environment. This role not only allows you to influence the creation of beautifully crafted collections but also positions you at the heart of a growing luxury business dedicated to innovation and continuous improvement.
Contact Details:
Bloom Search International Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Wholesale Administrator in London
✨Get Involved in Local Events
Wholesalers and distributors often have community events or trade shows. Attend these events in your area to network and learn more about the industry. You might just bump into someone from Bloom Search International looking for temporary support!
✨Tap into Local Networks
Join local industry groups or chambers of commerce related to wholesale and distribution. These groups can be invaluable for finding temporary positions and making connections that could lead to openings at companies like Bloom Search International.
✨Be Eager and Flexible
In the world of temporary work, showing enthusiasm and flexibility can set you apart. Be ready to take on a variety of roles and demonstrate your willingness to learn—this can make a huge difference in catching the eye of Bloom Search International.
✨Apply Directly Through Our Website
Don't forget to apply directly through the Bloom Search International website! Temporary roles can get snatched up quickly, so getting your application in quickly is key. Keep an eye on our careers page for the latest updates!
We think you need these skills to ace Senior Wholesale Administrator in London
Some tips for your application 🫡
Highlight Your Logistics Experience:When applying for a role in wholesale distribution, make sure to showcase any past experience in logistics or inventory management. If you’ve handled stock levels or worked with supply chains before, let that shine in your CV—it shows you know the ropes in this fast-paced environment!
Mention Relevant Certifications:If you have any certifications related to wholesale distribution or logistics, like health and safety training or supply chain management, don't forget to include them! These credentials can really boost your application and show that you're serious about the industry.
Emphasise Your Flexibility and Adaptability:Since this is a temporary role, we’ll want to see that you can adapt quickly and thrive under pressure. In your cover letter, share examples that highlight your ability to handle sudden changes or demanding situations. It’ll show that you’re ready to hit the ground running when you join Bloom Search International.
Keep Your Application Relevant and Concise:We appreciate straightforward applications! Given the temporary nature of this role, get straight to the point. Tailor your CV and cover letter to reflect only the most relevant experiences that fit the wholesale distribution sector to catch our attention.
How to prepare for a job interview at Bloom Search International
✨Show Your Distribution Know-How
When interviewing for a role in wholesale distribution, it's super important to demonstrate your understanding of supply chain processes. Brush up on logistics terminology and highlight any experience you have with inventory management systems or warehouse operations that might be relevant to Bloom Search International.
✨Emphasise Flexibility and Adaptability
Since this is a temporary role, your ability to adapt to changing environments will be crucial. Prepare to discuss examples of how you’ve quickly learned new systems or handled unexpected challenges in the past. This shows you're ready to jump right in and make a difference at Bloom Search International!
✨Frontline Customer Interaction Skills
In wholesale distribution, you might interact with customers directly, especially if you’re working in a distribution centre. Be ready to discuss your customer service skills! Share situations where you’ve resolved customer issues or ensured smooth communication, as this can be a game-changer for Bloom Search International.
✨Stay Organised and Prepare for Multitasking Scenarios
Temporary roles often require juggling multiple tasks at once. Bring up specific times when you managed your time efficiently while handling various responsibilities. Having examples ready will show Bloom Search International that you can keep things running smoothly, even on a busy day!
