Bloom & Wild is seeking a proactive QA, Content & Training Associate to elevate customer interactions across the Customer Delight team. You’ll bridge quality assurance, content management and team development, shaping knowledge bases, coaching sessions and training materials as we scale.
You’ll also audit AI Auto-QA tooling and lead calibration with BPO leaders, ensuring consistent standards while maintaining a warm, customer-focused approach across channels.
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QA, Content & Training Associate — Elevate Customer Delight in London employer: Bloom and Wild
At Bloom & Wild, we pride ourselves on being an exceptional employer that truly cares for our team and the environment. With a flexible working culture, generous benefits including 25 days holiday plus your birthday, and a commitment to employee growth through tailored training frameworks, we foster an inclusive atmosphere where everyone can thrive. Join us in our mission to create meaningful connections and be part of a rapidly growing company that values innovation and community impact.
