At a Glance
- Tasks: Maintain and develop our CRM to support blood cancer research and patient engagement.
- Company: Join the UK's leading blood cancer charity dedicated to making a difference.
- Benefits: Flexible working hours, part-time options, and a commitment to diversity and inclusivity.
- Other info: Opportunity for career growth and collaboration across various teams.
- Why this job: Make a real impact in the fight against blood cancer while enhancing your CRM skills.
- Qualifications: Experience with CRM systems, strong SQL and Excel skills, and a detail-oriented mindset.
The predicted salary is between 44500 - 44500 € per year.
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are looking for a CRM Specialist to maintain and develop Blood Cancer UK’s CRM, ensuring high-quality, reliable and compliant data that enables teams across the organisation to deliver against our strategy. You will play a key role in improving data integrity, managing data flows, and strengthening the systems and processes that underpin supporter engagement, fundraising activity and reporting.
Working closely with colleagues across ICT, Data and Innovation, Fundraising, Supporter Relations and Finance, you will help ensure our CRM is effective, well-governed and continuously improving. The successful candidate will be confident working with relational databases and CRM systems, with strong SQL and Excel skills and a keen eye for detail. You will combine technical expertise with a problem-solving mindset, supporting users across the organisation, troubleshooting data issues, and identifying opportunities to improve processes through automation and better ways of working.
You will also contribute to documentation, governance and training, helping build confidence and capability in CRM use across teams. Regular travel to our London office will be required, typically once per month or as the role demands. We welcome applications for part-time or full-time working patterns. The minimum part-time hours for this role are 21 hours per week, with 28 hours also available, up to full-time. Please clearly state your preferred working hours in your cover letter.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
CRM Specialist employer: Blood Cancer UK
As a leading charity dedicated to beating blood cancer, we offer a supportive and inclusive work environment where your contributions directly impact the lives of patients and their families. Our commitment to employee growth is evident through ongoing training opportunities and a collaborative culture that values innovation and teamwork. Located in London, our office provides a vibrant atmosphere, with flexible working patterns available to suit your lifestyle, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Specialist
✨Tip Number 1
Get to know the organisation! Research Blood Cancer UK and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common CRM-related questions. Brush up on your SQL and Excel skills, and be ready to discuss how you've tackled data issues in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace CRM Specialist
Some tips for your application 🫡
Keep Your CV Fresh:Make sure your CV is up to date and tailored for the CRM Specialist role. Highlight your experience with relational databases, SQL, and Excel, as these are key skills we’re looking for!
Read the Job Specs Carefully:Before you hit apply, take a good look at the job description. Understanding what we need will help you showcase how your skills and experiences align with our vision to beat blood cancer.
Show Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled data issues or improved processes in the past. We love seeing that problem-solving mindset in action!
Be Clear About Your Availability:If you have a preference for part-time or full-time hours, make sure to state this clearly in your cover letter. We want to know what works best for you as we value flexibility in our team!
How to prepare for a job interview at Blood Cancer UK
✨Know Your CRM Inside Out
Before the interview, make sure you’re familiar with the specific CRM systems mentioned in the job description. Brush up on your SQL and Excel skills, as these will likely come up during technical discussions. Being able to demonstrate your knowledge and experience with relational databases will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled data issues in the past. Think about times when you improved processes or automated tasks. This will highlight your problem-solving mindset and your ability to enhance data integrity, which is crucial for the role.
✨Understand the Organisation's Mission
Familiarise yourself with Blood Cancer UK's mission and values. Be ready to discuss how your skills can contribute to their vision of beating blood cancer. Showing genuine interest in their work will help you connect with the interviewers and demonstrate your commitment to their cause.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, or how they measure success in the CRM role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
