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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in our London stores.
- Company: Join bloobloom, a forward-thinking startup revolutionising the eyewear shopping experience with design and technology.
- Benefits: Enjoy free spectacles, discounts for loved ones, and a vibrant work culture with regular socials.
- Why this job: Be part of a mission-driven company that values creativity, customer connection, and social impact.
- Qualifications: 5 years of Store Manager experience, strong communication skills, and a customer-centric mindset required.
- Other info: Full-time role with 40 hours per week in modern stores, offering excellent progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are currently hiring for full-time Store Manager positions at our London locations.
bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.
At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell.
We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple: 100% WOW.
Key Responsibilities
- Drive sales in store through best in class customer service, demonstrating commercial acumen and providing inspiring leadership to your team
- Nurture and develop a culture of beautiful service through leading by example, observation and in-moment coaching
- Run an efficient business by minimising stock loss, keeping displays up to date and the store environment looking immaculate
- Ensure our retail standards are maintained throughout all areas of the store at all times
- Adopt an upside-down management approach with coaching at the forefront
- Develop a high performing team driven by strong cultural values
- Bring out the best in our store teams through 121s, coaching, frequent reviews, and role modelling
- Be the voice of the customer and advocate customer needs/issues cross-departmentally
- Help maintain a high standard of work according to the QA system and British Standards
- Maintain good working relationships with all other staff, both within the store and in the wider organisation
- Assist in the recruitment, on-boarding, training and development of employees
Who You Are
- You’re a passionate people person and like engaging with customers
- You’re driven and self motivated – you want to excel at what you do!
- You thrive in a multitasking environment and can organise your time efficiently
- You believe in understanding a customer’s pain, building value and solving problems
- You are a team player who works and engages with others to achieve results
- You are a strategic thinker and like to offer new ideas/solutions to improve things
- 5 years of experience as a Store Manager
- Excellent oral and written communication skills
- A customer-centric mindset and approach
- Efficient multitasking and prioritisation skills
- Good grasp of numbers and the ability to report
- Ability to learn and use new software and platforms quickly and efficiently
- Prior experience in the optical industry would be advantageous
- Opportunity to join a fast-growing and ambitious startup
- Work with a friendly team of highly motivated individuals
- Exceptional scope for progression and development
- An environment where you are listened to and can actually have an impact
- Spacious and modern new stores, with excellent staff facilities
- Regular company socials and events
- Free spectacles and sunglasses for you, and discounts for family and friends
- 22-day Holiday + Bank Holidays
- Competitive salary depending upon experience
Further Information
- Type of contract: Full time
- Location: London, United Kingdom
- Working Hours: 40 hours per week
Seniority Level
- Mid-Senior level
Employment Type
- Full-time
Job Function
- Health Care Provider, Sales, and Customer Service
- Retail Apparel and Fashion
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Store Manager employer: bloobloom
Contact Detail:
bloobloom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with bloobloom's unique approach to customer service and their commitment to ethical practices. Understanding their values will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to drive sales through exceptional customer service. Highlighting specific instances where you've successfully led a team or improved customer satisfaction can set you apart.
✨Tip Number 3
Network with current or former employees of bloobloom if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Showcase your passion for the optical industry and any relevant experience you have. Even if you haven't worked directly in optics, demonstrating your enthusiasm for the field and willingness to learn can make a strong impression.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand bloobloom's mission and values. Highlight your alignment with their customer-centric approach and commitment to ethical practices in your application.
Tailor Your CV: Make sure your CV reflects your experience as a Store Manager, focusing on your leadership skills, customer service excellence, and any relevant achievements in previous roles. Use specific examples that demonstrate your ability to drive sales and develop a high-performing team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention your experience in the optical industry if applicable, and explain how you can contribute to creating a '100% WOW' experience for customers at bloobloom.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager role.
How to prepare for a job interview at bloobloom
✨Show Your Passion for Customer Service
As a Store Manager, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to provide exceptional service in previous roles. This will demonstrate your alignment with bloobloom's customer-centric values.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and fostering a positive work culture. Discuss specific instances where you have motivated your team or implemented coaching strategies that led to improved performance. This will resonate well with their emphasis on developing a high-performing team.
✨Understand the Brand and Its Values
Research bloobloom’s mission and values thoroughly. Be ready to discuss how you can contribute to their goal of providing a '100% WOW' experience for customers. Showing that you understand and align with their ethical practices will set you apart.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a retail environment. Prepare scenarios where you've successfully managed stock loss, maintained store standards, or resolved customer complaints, as these are key responsibilities of the role.
