We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!
Key Responsibilities:
- Provide an amazing in-store customer experience
- Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames
- Carry out the dispensing following the optometrist’s recommendations
- Oversee the complete lifecycle of orders and provide consistent after-sale assistance
- Be the voice of the customer and advocate customer needs/issues cross-departmentally
- Be creative and constantly consider new ways to help us provide the best possible customer service
- Convert customers into bloobloom advocates
Who You Are:
- You’re a passionate people person and like engaging with customers
- You’re driven and self motivated - you want to excel at what you do!
- You thrive in a multitasking environment and can organise your time efficiently
- You believe in understanding a customer’s pain, building value and solving problems
- You are a team player who works and engages with others to achieve results
- You are a strategic thinker and like to offer new ideas/solutions to improve things
Retail Sales Assistant employer: bloobloom
At bloobloom, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. Our Notting Hill location offers modern office facilities and a supportive team environment, where you can thrive in your role as a Customer Experience Specialist while enjoying regular social events and opportunities for professional development. Join us to make a meaningful impact in the eyewear industry while working alongside passionate individuals who share your commitment to exceptional customer service.
