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For Companies At a Glance
- Tasks: Engage customers and provide an amazing in-store experience while showcasing our stylish eyewear.
- Company: Join bloobloom, a fresh startup revolutionizing the eyewear shopping experience with design and technology.
- Benefits: Enjoy free glasses, discounts for friends, regular socials, and a competitive salary.
- Why this job: Be part of a creative team focused on customer connection and making a positive impact.
- Qualifications: Previous retail experience required; must be a people person with strong communication skills.
- Other info: Work full-time in modern stores located in London with opportunities for growth.
The predicted salary is between 28800 - 42000 £ per year.
We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.
bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune.
At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell.
We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW.
If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you!
Key Responsibilities
- Provide an amazing in-store customer experience
- Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames
- Carry out the dispensing following the optometrist’s recommendations
- Oversee the complete lifecycle of orders and provide consistent after-sale assistance
- Be the voice of the customer and advocate customer needs/issues cross-departmentally
- Be creative and constantly consider new ways to help us provide the best possible customer service
- Convert customers into bloobloom advocates
Who You Are
- You’re a passionate people person and like engaging with customers
- You’re driven and self motivated – you want to excel at what you do!
- You thrive in a multitasking environment and can organise your time efficiently
- You believe in understanding a customer’s pain, building value and solving problems
- You are a team player who works and engages with others to achieve results
- You are a strategic thinker and like to offer new ideas/solutions to improve things
- Relevant experience in retail
- Fluent English speaker with exceptional verbal, written and general communication skills
- Comfortable in a digital environment
- Opportunity to join a fast-growing and ambitious startup
- Work with a friendly team of highly motivated individuals
- Exceptional scope for progression and development
- An environment where you are listened to and can actually have an impact
- Spacious and modern new stores, with excellent staff facilities
- Regular company socials and events
- Free spectacles and sunglasses for you, and discounts for family and friends
- 22-day Holiday + Bank Holidays
- Competitive salary depending upon experience
Further Information
- Type of contract: Full time
- Location: London, United Kingdom
- Working Hours: 40 hours per week
Seniority level
Associate
Employment type
Full-time
Job function
- Sales, Customer Service, and Management
- Retail Apparel and Fashion
Referrals increase your chances of interviewing at bloobloom by 2x
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Retail Sales Assistant employer: bloobloom
Contact Detail:
bloobloom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your passion for customer service! When you engage with customers, make sure to highlight your enthusiasm for helping others and creating memorable experiences. This aligns perfectly with bloobloom's goal of providing a '100% WOW' experience.
✨Tip Number 2
Familiarize yourself with the latest trends in eyewear and optical technology. Being knowledgeable about products will not only impress during interviews but also demonstrate your commitment to the role and the brand.
✨Tip Number 3
Prepare to discuss how you can contribute creatively to the team. Think of specific examples where you've gone above and beyond in previous roles to enhance customer satisfaction or improve processes.
✨Tip Number 4
Network with current employees or others in the retail industry. They can provide insights into the company culture at bloobloom and may even share tips on what the hiring team values most in candidates.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous retail experience in your CV and cover letter. Mention specific roles and responsibilities that align with the key responsibilities listed in the job description.
Showcase Your Personality: Since bloobloom values a cool personality, let your unique character shine through in your application. Use a friendly and engaging tone in your cover letter to reflect your passion for customer service.
Demonstrate Communication Skills: As exceptional communication skills are essential for this role, provide examples in your application of how you've effectively engaged with customers in the past. Highlight any relevant achievements or feedback you've received.
Express Your Creativity: Mention any creative ideas or solutions you've implemented in previous roles that improved customer service or sales. This will show that you align with bloobloom's goal of providing a 100% WOW experience.
How to prepare for a job interview at bloobloom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for engaging with customers. Share examples from your previous retail experience where you went above and beyond to create a memorable customer experience.
✨Demonstrate Product Knowledge
Even though you will receive training, it's important to show that you are eager to learn about the products. Research bloobloom's lenses and frames beforehand and be ready to discuss their features and benefits during the interview.
✨Highlight Your Teamwork Skills
Since this role emphasizes collaboration, be prepared to share instances where you successfully worked as part of a team. Discuss how you contributed to achieving common goals and how you support your colleagues.
✨Be Creative in Problem Solving
The company values creativity in providing customer service. Think of innovative ideas or solutions you've implemented in past roles and be ready to share them. This will demonstrate your strategic thinking and willingness to improve processes.
