Part Time Evening and Weekends Customer Care Assistant
Part Time Evening and Weekends Customer Care Assistant

Part Time Evening and Weekends Customer Care Assistant

London Part-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers via live chat, email, phone, and social media with creative solutions.
  • Company: Join a fast-growing startup in the heart of Notting Hill with a vibrant team culture.
  • Benefits: Enjoy free spectacles, discounts for family, 22 days holiday, and regular socials.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
  • Qualifications: Fluent English speaker with strong communication skills; optical experience is a plus.
  • Other info: This role is full-time, office-based, with a competitive salary based on experience.

The predicted salary is between 28800 - 48000 £ per year.

We are currently recruiting for full-time Customer Service positions to join our Customer Experience team based at our Notting Hill offices.

Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations in each and every conversation.

  • Answer customers' enquiries on all channels, including live chat, email, telephone, and social media platforms.
  • Be creative and constantly consider new ways to help us provide the best possible customer service.
  • You’re driven and self-motivated - you want to excel at what you do!
  • You believe in understanding a customer’s pain, building value and solving problems.
  • Fluent English speaker with exceptional verbal, written and general communication skills.
  • Comfortable in a digital environment.
  • Previous experience in the Optical industry would be a bonus.

Opportunity to join a fast-growing and ambitious startup:

  • Spacious and modern offices, with excellent facilities.
  • Regular company socials and events.
  • Free spectacles and sunglasses for you, and discounts for family and friends.
  • 22-day Holiday + Bank Holidays.
  • Competitive salary depending on experience.

Type of contract: Full-time, office-based.

Working Hours: 40 hours per week, Monday to Friday.

Part Time Evening and Weekends Customer Care Assistant employer: bloobloom

Join our dynamic team at our Notting Hill offices, where creativity and innovation are at the heart of our customer service approach. As a part-time Evening and Weekends Customer Care Assistant, you'll enjoy a supportive work culture that values your contributions, alongside benefits like free spectacles, competitive salary, and opportunities for personal growth within a fast-growing startup. With regular social events and a modern workspace, we ensure that our employees thrive both professionally and personally.
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Contact Detail:

bloobloom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Evening and Weekends Customer Care Assistant

✨Tip Number 1

Familiarise yourself with our company culture and values. We thrive on creativity and going beyond basic customer expectations, so think about how you can demonstrate this in your interactions during the interview.

✨Tip Number 2

Prepare to discuss specific examples of how you've solved customer problems in the past. Highlighting your ability to understand a customer's pain points will show us that you’re driven and self-motivated.

✨Tip Number 3

Brush up on your knowledge of the Optical industry if you have any experience in it. Even if you don’t, showing a willingness to learn about the industry can set you apart from other candidates.

✨Tip Number 4

Be ready to showcase your communication skills across different platforms. Since you'll be engaging with customers via live chat, email, and social media, demonstrating your comfort in a digital environment is key.

We think you need these skills to ace Part Time Evening and Weekends Customer Care Assistant

Exceptional Verbal Communication
Written Communication Skills
Customer Service Orientation
Problem-Solving Skills
Creativity
Self-Motivation
Digital Literacy
Ability to Handle Multiple Channels (live chat, email, telephone, social media)
Empathy
Time Management
Adaptability
Team Collaboration
Attention to Detail
Experience in the Optical Industry (bonus)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially any roles where you've had to think creatively to solve problems. Mention any specific skills that align with the job description, such as communication skills and digital proficiency.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your desire to exceed customer expectations. Share examples of how you've successfully handled customer enquiries in the past, particularly in a fast-paced environment.

Showcase Your Creativity: Since the role encourages creativity, include a brief section in your application about innovative ideas you have for enhancing customer service. This could be a unique approach you've used in previous roles or a new idea you believe could benefit the company.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Clear and effective communication is key in this role, so ensure your written application reflects that.

How to prepare for a job interview at bloobloom

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to solve customer issues or enhance their experience.

✨Demonstrate Creativity

Since the role encourages creativity, think of innovative solutions you've implemented in past jobs. Be ready to discuss how you can bring fresh ideas to the team at this company.

✨Highlight Communication Skills

As a fluent English speaker, showcase your verbal and written communication skills. Prepare to discuss how you adapt your communication style to different channels, such as live chat, email, and social media.

✨Research the Optical Industry

If you have any experience in the optical industry, be sure to mention it. If not, do some research beforehand to understand common customer queries and challenges in this field, which will show your commitment to the role.

Part Time Evening and Weekends Customer Care Assistant
bloobloom
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  • Part Time Evening and Weekends Customer Care Assistant

    London
    Part-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-04-23

  • B

    bloobloom

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