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- Tasks: Lead user-centred design and conduct user research to create impactful design outputs.
- Company: Join a forward-thinking enterprise focused on UX transformation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with strong focus on innovation and career development.
- Why this job: Make a real difference in user experience while working with diverse teams.
- Qualifications: Experience in UX leadership and user research is essential.
The predicted salary is between 40000 - 50000 £ per year.
Areas: UX Management, User-Centred Design, Research, Journey Management
Based: Glasgow OR Aberdeen OR Inverness OR Perth (Any of these locations in a hybrid model)
Employment Type: Full-Time
Overview: We’re hiring a UX Lead to support a major transformation programme for a large enterprise environment. This is a strategic yet hands-on role where you will lead user-centred design across a value chain, ensure strong UX governance, and help raise UX maturity across programmes and projects. You will work closely with stakeholders, delivery teams, and vendors to ensure user insight is translated into clear, high-quality design outputs.
What You'll Own:
- Lead the user-centred design approach for an assigned value chain, ensuring agreed outcomes are met.
- Conduct and oversee user research using qualitative and quantitative methods.
- Translate insights into wireframes, prototypes, journey maps, and other design artefacts.
- Apply the right UX approach depending on project scope and delivery model, including Agile, Waterfall, or Hybrid.
- Oversee UX resources where available and ensure consistent design standards and delivery quality.
- Track progress, manage change variances, and report UX risks and metrics.
- Lead on a specialist UX area such as user research, design systems, or journey management.
- Develop and maintain key artefacts such as user journeys, design principles, personas, risk logs, and governance materials.
- Build strong relationships with stakeholders to support prioritisation, reporting, and change management.
- Produce status reports, governance packs, and other programme-level UX inputs.
- Facilitate workshops, discovery sessions, insight reviews, and governance meetings as required.
- Act as Journey Coordinator within the journey group.
What You'll Bring:
- Strong experience in UX leadership, user-centred design, or service design.
- Proven ability to run and oversee user research using both qualitative and quantitative methods.
- Experience producing wireframes, prototypes, journey maps, and other UX artefacts.
- Comfort working across Agile, Waterfall, and Hybrid delivery environments.
- Strong stakeholder management and communication skills.
- Experience tracking UX risks, reporting metrics, and supporting governance processes.
- Ability to work strategically while remaining hands-on with delivery.
- Experience contributing to or improving a wider UX framework or maturity model.
- Strong facilitation skills for workshops, kick-offs, and collaborative sessions.
Green Flags:
- Experience leading UX across large transformation or enterprise programmes.
- Strong knowledge of user research, design systems, or journey management.
- Experience building shared UX standards and reusable artefacts across multiple teams.
- Confident presenting evidence-based recommendations to senior stakeholders.
- Comfortable supporting governance, risk management, and programme reporting.
- Can balance strategic thinking with practical delivery.
User Researcher Designer in Glasgow employer: Blockwork IT
Contact Detail:
Blockwork IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher Designer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the UX field on LinkedIn or at local meetups. Building connections can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, including user research and design artefacts. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you’d approach user-centred design challenges and be ready to discuss your past experiences in detail.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can bring their unique perspective to our team. Plus, it shows you’re genuinely interested in joining us!
We think you need these skills to ace User Researcher Designer in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher Designer role. Highlight your experience in user-centred design and any relevant projects that showcase your skills in UX leadership and stakeholder management.
Showcase Your Research Skills: Since this role involves conducting user research, be sure to include examples of both qualitative and quantitative methods you've used in the past. This will demonstrate your ability to gather insights and translate them into effective design outputs.
Highlight Your Design Artefacts: Include links or attachments of your wireframes, prototypes, and journey maps in your application. This gives us a clear view of your design process and how you approach user-centred design.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Blockwork IT
✨Know Your UX Fundamentals
Make sure you brush up on your user-centred design principles and methodologies. Be ready to discuss how you've applied qualitative and quantitative research methods in past projects, as this role heavily relies on those skills.
✨Showcase Your Artefacts
Bring along examples of your work, like wireframes, prototypes, and journey maps. This will not only demonstrate your hands-on experience but also give you a chance to explain your thought process and the impact of your designs.
✨Prepare for Stakeholder Scenarios
Think about times when you've had to manage stakeholder expectations or facilitate workshops. Be prepared to share specific examples that highlight your communication skills and ability to build strong relationships.
✨Understand the Delivery Models
Familiarise yourself with Agile, Waterfall, and Hybrid delivery environments. Be ready to discuss how you've adapted your UX approach based on the project scope and delivery model, as this flexibility is key for the role.