Senior Program and Operations Specialist

At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.

As Senior Program and Operations Specialist, Ecosystem Growth, you will be responsible for maintaining and scaling high-caliber program and operational processes for our high-impact global growth programs, including FinTech grants and accelerators, with a focus on growing XRP Ledger (XRPL) blockchain adoption. This role sits at the intersection of program strategy and operational excellence, ensuring programs run smoothly, consistently, and at scale.

You will lead end-to-end program operations, partnering cross-functionally with Finance, Legal, Compliance, and Marketing to ensure seamless execution. You’ll also own key global initiatives and partnerships, support Ecosystem Managers in driving efficient deal flow and award processes, and ensure founders, vendors, and partners receive timely communication and payments. You will also serve as an external face of Ripple’s ecosystem programs — building relationships with founders, developers, and startup communities around the world.

This is a hands-on role for someone who thrives in fast-paced startup environments and has experience building and scaling programs that support fintech founders, developers, and early-stage startups.

What you’ll do:

• Run the end-to-end operations of ecosystem growth programs, including grants and accelerator programs, hackathons, and start-up competitions.
• Serve as an external representative of Ripple’s ecosystem programs — engaging directly with founders, grantees, developers, and partners at events, conferences, and through ongoing relationships.
• Drive global program growth by ensuring consistent, high-quality execution across regions.
• Partner with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance.
• Monitor budgets, process payments, and ensure fiscal accountability.
• Maintain CRMs and dashboards that track program metrics, goals, and achievements.
• Develop decks to showcase program outcomes for internal and key industry events and developer conferences.
• Coordinate on strategy and execution for promoting and marketing programs.
• Continuously identify bottlenecks and implement process improvements.

What you’ll bring:

• 5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives.
• Finance or fintech background, with working knowledge of financial products, capital markets, payments infrastructure, or fintech ecosystems.
• Direct experience in the crypto, blockchain, or Web3 industry.
• Experience in external, founder-facing, or partner-facing roles.
• Strong operational background with owning complex, multi-stakeholder workflows.
• Familiarity with capital deployment mechanics for grants, vendor, and partner payments.
• Acuity in budgeting, expenditure tracking, and financial reporting.
• Proven track record to work collaboratively and cross-functionally to achieve program goals.
• Data-savvy and proficiency in data management/data entry processes.
• Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking.
• Proficiency working with programmatic toolings, including CRM and reporting platforms.
• Exceptional organizational and communication skills.
• Experience in developing presentation decks on program outcomes and impact.
• Close attention to detail with a bias toward action and execution.
• Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability.
• Active use of AI tools to automate workflows and improve output quality.

Who we are:

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders.
• A learning environment where you can dive deep into the latest technologies and make an impact.
• A professional development budget to support other modes of learning.
• Thrive in an environment where every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team.
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances:

• Competitive salary, bonuses, and equity.
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
• Employee giving match.
• Mobile phone stipend.

Take Care of Yourself:

• R&R days so you can rest and recharge.
• Generous wellness reimbursement and weekly onsite & virtual programming.
• Generous vacation policy - work with your manager to take time off when you need it.
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team.