At a Glance
- Tasks: Lead global growth programs and engage with founders in the fintech ecosystem.
- Company: Join Ripple, a pioneering company transforming the financial system with crypto solutions.
- Benefits: Enjoy competitive salary, bonuses, wellness perks, and flexible work arrangements.
- Other info: Collaborative culture with opportunities for professional development and team bonding.
- Why this job: Make a real impact in a fast-paced startup environment while growing your skills.
- Qualifications: 5+ years in global program operations, with fintech or crypto experience preferred.
The predicted salary is between 60000 - 80000 £ per year.
At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.
The Work
As Senior Program and Operations Specialist, Ecosystem Growth, you will be responsible for maintaining and scaling high-caliber program and operational processes for our high-impact global growth programs, including FinTech grants, accelerator, others, with a focus on growing XRP Ledger (XRPL) blockchain adoption. This role sits at the intersection of program strategy and operational excellence, ensuring programs run smoothly, consistently, and at scale. You will lead end-to-end program operations, partnering cross-functionally with Finance, Legal, Compliance, and Marketing to ensure seamless execution.
What you’ll do:
- Run the end-to-end operations of ecosystem growth programs, including grants and accelerator programs, hackathons, and start-up competitions.
- Serve as an external representative of Ripple’s ecosystem programs — engaging directly with founders, grantees, developers, and partners at events, conferences, and through ongoing relationships.
- Drive global program growth by ensuring consistent, high-quality execution across regions.
- Partner with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance.
- Monitor budgets, process payments, and ensure fiscal accountability.
- Maintain CRMs and dashboards that track program metrics, goals, and achievements.
- Develop decks to showcase program outcomes for internal and key industry events and developer conferences.
- Coordinate on strategy and execution for promoting and marketing programs.
- Continuously identify bottlenecks and implement process improvements.
What you’ll bring:
- 5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, FinTech, corporations, foundations, or startup ecosystems.
- Finance or fintech background, with working knowledge of financial products, capital markets, payments infrastructure, or fintech ecosystems.
- Direct experience in the crypto, blockchain, or Web3 industry.
- Experience in external, founder-facing, or partner-facing roles.
- Strong operational background with owning complex, multi-stakeholder workflows.
- Familiarity with capital deployment mechanics for grants, vendor, and partner payments.
- Acuity in budgeting, expenditure tracking, and financial reporting.
- Proven track record to work collaboratively and cross-functionally to achieve program goals.
- Data-savvy and proficiency in data management/data entry processes and standard methodologies.
- Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking.
- Proficiency working with programmatic toolings, including CRM and reporting platforms (Salesforce, HubSpot, Tableau); program platforms (Submittable, F6S, Airtable); and project management tools (Asana, Notion, Confluence).
- Exceptional organizational and communication skills.
- Experience in developing presentation decks on program outcomes and impact.
- Close attention to detail with a bias toward action and execution.
- Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability.
- Active use of AI tools to automate workflows, improve output quality, and build scalable operational systems.
Who we are:
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders.
- A learning environment where you can dive deep into the latest technologies and make an impact.
- A professional development budget to support other modes of learning.
- Thrive in an environment where every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team.
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances:
- Competitive salary, bonuses, and equity.
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
- Employee giving match.
- Mobile phone stipend.
Take Care of Yourself:
- R&R days so you can rest and recharge.
- Generous wellness reimbursement and weekly onsite & virtual programming.
- Generous vacation policy - work with your manager to take time off when you need it.
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team.
Senior Program and Operations Specialist in London employer: blockchaincapital.com
Ripple is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to do their best work in a fast-paced startup environment. With a strong focus on professional development, competitive benefits, and a commitment to diversity, Ripple offers meaningful career growth opportunities while ensuring a supportive atmosphere for all team members. Located at the forefront of the fintech revolution, employees can engage directly with innovative founders and developers, making a tangible impact on the global financial system.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Program and Operations Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and crypto space. Attend events, join online communities, and don’t be shy about reaching out to founders and developers. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation deck that highlights your past successes in program operations. Use data to back up your achievements and demonstrate how you’ve driven growth in previous roles. This will make you stand out when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out to companies you admire, like Ripple, and express your interest in working with them. Share how your experience aligns with their mission and how you can contribute to their ecosystem growth.
✨Tip Number 4
Utilise our website! When you find a role that excites you, apply through StudySmarter’s platform. It’s designed to streamline your application process and help you get noticed by hiring managers. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Senior Program and Operations Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Program and Operations Specialist role. Highlight your experience in managing global programs and your understanding of the fintech landscape. We want to see how your skills align with our mission at Ripple!
Showcase Your Impact:When detailing your past roles, focus on the impact you've made. Use metrics and specific examples to illustrate how you've driven program growth or improved operational processes. We love seeing numbers that tell a story about your achievements!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for fintech and blockchain, and why you’re excited about the opportunity at Ripple.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at blockchaincapital.com
✨Know Your Ecosystem
Before the interview, dive deep into Ripple's ecosystem and its role in the crypto and fintech space. Familiarise yourself with XRP Ledger and how it impacts global financial systems. This knowledge will help you engage confidently with interviewers and demonstrate your genuine interest in the position.
✨Showcase Your Operational Expertise
Prepare to discuss specific examples from your past experience where you've successfully managed complex programs or operations. Highlight your ability to work cross-functionally with teams like Finance, Legal, and Marketing, as this is crucial for the Senior Program and Operations Specialist role.
✨Demonstrate Data Savviness
Since the role requires proficiency in data management and reporting tools, be ready to talk about your experience with CRMs and project management platforms. Bring examples of how you've used data to drive program success and improve operational processes.
✨Engage with Founders and Developers
As you'll be representing Ripple’s ecosystem programs, practice articulating how you would build relationships with founders and developers. Think of ways to showcase your communication skills and your comfort in external-facing roles during the interview.
