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- Tasks: Lead product management for global payments and fraud prevention in a dynamic fintech environment.
- Company: Blockchain.com is the leading platform for digital assets, revolutionising the way users interact with finance.
- Benefits: Enjoy a hybrid work model, unlimited vacation, and Apple equipment as part of your perks.
- Why this job: Join a rapidly expanding tech company and make a real impact on user experiences globally.
- Qualifications: 5-8 years in product management, with expertise in payments and fraud prevention required.
- Other info: We value diversity and are an equal opportunity employer committed to inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Lead/Senior Product Manager, Global Payments and Fraud
Blockchain is the world\’s leading software platform for digital assets. The Payments team at Blockchain.com is dedicated to delivering seamless and intuitive funding experiences for our users. Our goal is to eliminate friction and make getting started effortless, focusing on both fiat and crypto transactions while also protecting against fraud.
We are looking for an experienced and technical Senior/Lead Product Manager – Fiat experience to lead our Global payment rail expansion and anti-fraud practice. You will ensure that our users’ deposit and withdrawal experience globally is top-tier with both fiat and crypto.
WHAT YOU WILL DO
- Optimize and expand our local fiat support capabilities, enabling our Global customers to deposit and pay with their local currency.
- Optimize the payments UX to enhance conversion.
- Own relationships with banks and payment gateways globally.
- Work with the brokerage team to enable trading in these local currencies.
- Build an industry-leading risk and anti-fraud function by collaborating with industry experts.
- Create and execute a product roadmap, monitoring trends to identify risks, opportunities, and new products/improvements.
- Implement and maintain systems that detect and prevent fraudulent activities.
- Assess and analyze the impact of existing and new features on key KPIs and user engagement.
- Collaborate with engineering, data science, operations, compliance, and other teams.
- Work with external vendors on opportunities and solutions to protect against fraud.
- Conduct root cause analysis of fraud incidents and develop corrective action plans.
- Partner with the Risk Operations team to design new automation/tooling.
- Manage timelines and follow multiple product roadmaps for timely feature releases.
WHAT YOU WILL NEED
- 5-8 years of experience in Product Management roles, with at least 3 years in payments and fraud.
- Payment rail knowledge (cards, ACH, Apple Pay, etc.) and/or experience with risk and fraud teams.
- Experience supporting new rails or currency for a Global Consumer Fintech.
- Experience in payments, fraud prevention, risk management, or related fields.
- Strong analytical and problem-solving skills.
- Experience working on cross-functional teams and managing timelines.
- Excellent verbal and written communication skills.
- Detail-oriented with a focus on end-user experience.
- A proven track record of shipping products in a technical environment.
COMPENSATION & PERKS
- Full-time salary based on experience and equity in a leading company.
- Hybrid model: working from home & on-site in our London office.
- Unlimited vacation policy.
- Opportunity to build your career at a rapidly expanding technology company.
- Apple equipment.
- Flexible work culture.
Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer.
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Senior Product Manager, Global Payments and Fraud employer: Blockchain.com
Contact Detail:
Blockchain.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager, Global Payments and Fraud
✨Tip Number 1
Familiarise yourself with the latest trends in global payments and fraud prevention. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the fintech and payments industry. Attend relevant events or webinars to connect with others who can provide insights or even refer you to opportunities at Blockchain.com.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised payment processes or tackled fraud in previous roles. Real-world scenarios will showcase your expertise and problem-solving skills effectively.
✨Tip Number 4
Research Blockchain.com’s current payment solutions and identify areas for improvement. Bringing fresh ideas to the table during your discussions can set you apart as a proactive candidate.
We think you need these skills to ace Senior Product Manager, Global Payments and Fraud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in payments and fraud. Use specific examples that demonstrate your ability to optimise user experiences and manage cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fintech industry and detail how your background aligns with the role. Mention your experience with payment rails and fraud prevention, and how you can contribute to Blockchain's goals.
Showcase Analytical Skills: Provide examples of how you've used analytical skills to assess product performance or identify risks in previous roles. Highlight any tools or methodologies you’ve employed to enhance user engagement and conversion rates.
Highlight Collaboration Experience: Emphasise your experience working with diverse teams, such as engineering, data science, and compliance. Discuss specific projects where collaboration led to successful product launches or improvements in user experience.
How to prepare for a job interview at Blockchain.com
✨Showcase Your Technical Knowledge
As a Senior Product Manager in Global Payments and Fraud, it's crucial to demonstrate your understanding of payment rails and fraud prevention techniques. Be prepared to discuss specific technologies you've worked with, such as cards, ACH, or Apple Pay, and how they relate to the role.
✨Highlight Cross-Functional Collaboration
This position requires working closely with various teams, including engineering, data science, and compliance. Share examples from your past experiences where you successfully collaborated across departments to achieve product goals or solve complex problems.
✨Prepare for Analytical Questions
Expect questions that assess your analytical skills and problem-solving abilities. Be ready to discuss how you've used data to inform product decisions, measure success, and identify risks or opportunities in previous roles.
✨Demonstrate User-Centric Thinking
The role focuses on enhancing user experience in payments. Prepare to talk about how you've prioritised user needs in your product management approach, and provide examples of how you've optimised user journeys in past projects.
