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- Tasks: Engage and grow a global crypto community across various platforms.
- Company: Join Blockchain.com, the leading platform for digital assets and Web3 innovation.
- Benefits: Enjoy a hybrid work model, unlimited vacation, and budgets for professional development.
- Why this job: Be at the forefront of Web3, shaping communities and driving engagement in a fast-paced environment.
- Qualifications: Experience in building Web3 communities and strong communication skills are essential.
- Other info: This role offers a growth path into Lead Community Manager.
The predicted salary is between 30000 - 42000 £ per year.
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Blockchain.com is the world\’s leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.
We are seeking a passionate and Web3-native Community Manager to join our growing team. In this high-impact role, you will be responsible for building, engaging, and expanding a global community of crypto users and enthusiasts. You’ll serve as the voice and advocate for our community while working at the forefront of Web3 innovation.
In this role, you will report directly to the Head of Web3 and collaborate cross-functionally with product, marketing, strategy, and engineering teams. You will define community goals, execute on strategic initiatives, and foster vibrant engagement across both online and in-person channels. This role is ideal for someone who lives and breathes crypto, understands decentralized ecosystems, and thrives in fast-moving environments.
WHAT YOU WILL DO
- Grow and manage a high-impact, global community across platforms such as Discord, Twitter, Telegram, Reddit, and more.
- Define, track, and optimize key community KPIs related to engagement, retention, sentiment, and user growth.
- Collaborate closely with product, marketing, and engineering to relay feedback and align community initiatives with product roadmaps.
- Plan and execute community activations, including IRL and online events such as hackathons, meetups, workshops, AMAs, and campaigns.
- Drive daily engagement on Discord, including content development, moderation, and bot optimization.
- Represent the voice of the community internally and build a feedback loop between users and the broader R&D team.
- Stay on top of Web3 trends and community innovations to bring new ideas to our engagement strategy.
- Monitor, measure, and report on community health and engagement, continuously iterating based on insights.
WHAT YOU WILL NEED
- Proven experience building and scaling Web3 communities, with deep understanding of crypto culture, DeFi, and decentralized networks.
- Mastery in managing and growing audiences on Discord, Twitter, Telegram, Reddit, and similar platforms.
- Outstanding written and verbal communication skills, with the ability to translate complex ideas into engaging community dialogue.
- Highly proactive, self-starter attitude—comfortable working in ambiguity and independently driving execution.
- Strong organizational skills to plan and track KPIs, initiatives, and community feedback loops.
- Technical fluency and comfort working closely with product and engineering teams.
- Demonstrated ability to analyze community metrics, identify growth opportunities, and pivot strategies as needed.
- An always-online mindset—social media-savvy and excited about engaging with global communities in real time.
This is a high-ownership role with a growth path into Lead Community Manager. If you\’re ready to help shape the future of Web3 communities from the ground up, we’d love to hear from you.
COMPENSATION & PERKS
- Full-time salary based on experience and meaningful equity in an industry-leading company
- This is a hybrid role based in our London office, with a mandatory in-office presence three days per week.
- Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
- ClassPass
- Budgets for learning & professional development
- Unlimited vacation policy; work hard and take time when you need it
- The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.
You may contact our Data Protection Officer by email at dpo@blockchain.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology and Engineering
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Industries
IT Services and IT Consulting, Technology, Information and Internet, and Financial Services
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Community Manager, Web3 employer: Blockchain.com
Contact Detail:
Blockchain.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager, Web3
✨Tip Number 1
Engage actively in Web3 communities on platforms like Discord and Twitter. By participating in discussions, sharing insights, and connecting with other crypto enthusiasts, you can build a network that may lead to job opportunities.
✨Tip Number 2
Stay updated on the latest trends in the Web3 space. Follow influential figures and organisations in the crypto world to understand what’s hot right now, which will help you align your knowledge with the expectations of potential employers.
✨Tip Number 3
Attend Web3 events, both online and offline. Networking at these events can provide you with valuable contacts and insights into what companies like Blockchain.com are looking for in a Community Manager.
✨Tip Number 4
Showcase your passion for crypto by creating content or engaging in community projects. Whether it’s writing articles, hosting AMAs, or moderating discussions, demonstrating your commitment can set you apart from other candidates.
We think you need these skills to ace Community Manager, Web3
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Community Manager position at Blockchain.com. Tailor your application to highlight your experience in building and managing Web3 communities.
Showcase Relevant Experience: In your CV and cover letter, emphasise your proven experience in the crypto space, particularly with platforms like Discord, Twitter, and Telegram. Provide specific examples of how you've successfully engaged and grown communities.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for Web3 and crypto culture. Use engaging language to demonstrate your understanding of the community's needs and how you can meet them.
Highlight Communication Skills: Since outstanding written and verbal communication skills are crucial for this role, ensure your application reflects your ability to translate complex ideas into engaging dialogue. Consider including links to any relevant content you've created or managed.
How to prepare for a job interview at Blockchain.com
✨Show Your Passion for Web3
Make sure to express your enthusiasm for the Web3 space during the interview. Share your experiences with crypto communities and how you've engaged with them. This will demonstrate that you truly understand the culture and are committed to building a vibrant community.
✨Prepare for Community Metrics Discussion
Be ready to discuss key performance indicators (KPIs) related to community engagement, retention, and growth. Have examples of how you've tracked and optimised these metrics in previous roles, as this will show your analytical skills and ability to pivot strategies based on data.
✨Familiarise Yourself with Their Platforms
Research the specific platforms they use, such as Discord, Twitter, and Telegram. Be prepared to discuss how you would drive engagement on these platforms and share any innovative ideas you have for community activations or events.
✨Demonstrate Cross-Functional Collaboration Skills
Since the role involves working closely with product, marketing, and engineering teams, be ready to provide examples of how you've successfully collaborated across departments in the past. Highlight your communication skills and ability to relay community feedback effectively.