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- Tasks: Manage a diverse portfolio of residential and mixed-use developments in Kent.
- Company: Join a well-established property management team with a supportive culture.
- Benefits: Enjoy competitive salary, performance bonuses, and 22 days holiday.
- Why this job: Take your career to the next level while delivering exceptional service to residents.
- Qualifications: 3+ years in block management and strong customer service skills required.
- Other info: Opportunities for career progression and professional development available.
The predicted salary is between 30000 - 45000 £ per year.
Property Manager – Kent Portfolio
Salary: £35,000 – £45,000 (could look higher for the right candidate)
Working Pattern: Hybrid – 3 days in the office per week
Location: Kent
We are partnering exclusively with a well‑established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed‑use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge.
About the Role
You will be responsible for managing a portfolio of approximately 20–25 blocks, comprising 350–500 units across a mixture of purpose‑built, conversions, new builds, freehold estates, and mixed‑use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio.
Key Responsibilities
- Manage the day‑to‑day operations of the assigned property portfolio.
- Ensure compliance with leasehold legislation and building regulations.
- Maintain strong relationships with residents, owners, and contractors.
- Deliver excellent customer service, resolving issues promptly and professionally.
- Oversee financial management, including service charges, budgets, and invoicing.
- Support the team with projects, inspections, and audits as required.
- Mentor junior team members and contribute to the development of the wider team.
Who We’re Looking For
- Minimum 3 years’ experience in leasehold/block management is essential.
- Strong customer service skills with a proven ability to build trust and rapport.
- Honest, reliable, and committed to delivering on promises.
- Ability to work independently and as part of a small, friendly, and supportive team.
- ATPI qualification desirable (can be obtained during employment).
- Full driving licence and access to your own vehicle essential.
Experience Considerations
- Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up.
- More senior candidates with extensive experience are also welcome and will be considered for higher salary.
- Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice.
Benefits & Perks
- 22 days’ holiday per year
- Performance bonus for positive client feedback
- Commission on new leads introduced to the business
- Career progression opportunities, including team leadership and qualification development
- Company events, CPD opportunities, and team trips
Application Process
2-stage interview: one online, one face‑to‑face. This role is ideal for a proactive, customer‑focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment.
Contact
Matty Stratton
www.blockrecruit.co.uk | 020 3900 0401 | Matty@blockrecruit.co.uk
Block Manager / Senior Block Manager in Whitstable employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager / Senior Block Manager in Whitstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its portfolio thoroughly. Be ready to discuss how your experience aligns with their needs, especially in managing diverse blocks and delivering top-notch customer service.
✨Tip Number 3
Showcase your skills! Bring along examples of your past successes in block management to demonstrate your expertise. Whether it’s resolving tenant issues or managing budgets, let them see what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to take their careers to the next level.
We think you need these skills to ace Block Manager / Senior Block Manager in Whitstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your block management experience and any relevant qualifications to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your previous experiences have prepared you for this role. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since delivering excellent service is key, share specific examples of how you've built relationships with clients or resolved issues in the past. We want to see your customer-focused approach in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Block Recruit
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of properties you'll be managing. Familiarise yourself with the specifics of residential and mixed-use developments, as well as any relevant leasehold legislation. This will show your potential employer that you're not just interested in the role, but that you're also prepared to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on delivering exceptional service to leaseholders and residents, be ready to share specific examples of how you've successfully resolved issues in the past. Highlight your ability to build trust and rapport, as this is crucial for maintaining strong relationships with residents and owners.
✨Demonstrate Financial Acumen
As financial management is a key responsibility, brush up on your knowledge of service charges, budgets, and invoicing. Be prepared to discuss how you've managed finances in previous roles and how you can ensure compliance across the portfolio. This will reassure the interviewers that you can handle the financial aspects of the job effectively.
✨Emphasise Team Collaboration
This position requires working closely with a small, supportive team, so it's important to convey your ability to collaborate. Share experiences where you've mentored junior team members or contributed to team projects. This will demonstrate that you're not only a great individual contributor but also a team player who values collaboration.
