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- Tasks: Manage a diverse portfolio of residential and mixed-use developments with a focus on exceptional service.
- Company: Well-established property management team in Kent with a supportive culture.
- Benefits: Competitive salary, performance bonuses, career progression, and 22 days' holiday.
- Why this job: Take your career to the next level while making a real impact in property management.
- Qualifications: Minimum 3 years' experience in block management and strong customer service skills.
- Other info: Join a friendly team with opportunities for mentorship and professional development.
The predicted salary is between 35000 - 45000 £ per year.
Property Manager - Kent Portfolio
Salary: £35,000 - £45,000 (could look higher for the right candidate)
Working Pattern: Hybrid - 3 days in the office per week
Location: Kent
We are partnering exclusively with a well-established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed-use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge.
About the Role
You will be responsible for managing a portfolio of approximately 20-25 blocks, comprising units across a mixture of purpose-built, conversions, new builds, freehold estates, and mixed-use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio.
Key Responsibilities
- Manage the day-to-day operations of the assigned property portfolio.
- Ensure compliance with leasehold legislation and building regulations.
- Maintain strong relationships with residents, owners, and contractors.
- Deliver excellent customer service, resolving issues promptly and professionally.
- Oversee financial management, including service charges, budgets, and invoicing.
- Support the team with projects, inspections, and audits as required.
- Mentor junior team members and contribute to the development of the wider team.
Who We're Looking For
- Minimum 3 years' experience in leasehold/block management is essential.
- Strong customer service skills with a proven ability to build trust and rapport.
- Honest, reliable, and committed to delivering on promises.
- Ability to work independently and as part of a small, friendly, and supportive team.
- ATPI qualification desirable (can be obtained during employment).
- Full driving licence and access to your own vehicle essential.
Experience Considerations
- Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up.
- More senior candidates with extensive experience are also welcome and will be considered for higher salary.
- Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice.
Benefits & Perks
- 22 days' holiday per year
- Performance bonus for positive client feedback
- Commission on new leads introduced to the business
- Career progression opportunities, including team leadership and qualification development
- Company events, CPD opportunities, and team trips
Application Process
2-stage interview: one online, one face-to-face. This role is ideal for a proactive, customer-focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment.
Block Manager / Senior Block Manager in Tankerton employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager / Senior Block Manager in Tankerton
✨Network Like a Pro
Get out there and connect with people in the property management field. Attend industry events, join local meetups, or even hit up LinkedIn to find folks who can give you the inside scoop on job openings. Remember, it’s all about who you know!
✨Show Off Your Skills
When you land that interview, don’t just talk about your experience—show them what you can do! Bring examples of how you've managed portfolios, resolved issues, or improved customer service. We want to see your skills in action!
✨Tailor Your Approach
Every property management role is unique, so make sure you tailor your pitch to match the specific needs of the company. Highlight your relevant experience with residential and mixed-use developments, and let them know why you're the perfect fit for their team.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Block Manager / Senior Block Manager in Tankerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your block management experience and any relevant qualifications to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about property management. Share specific examples of how you've delivered exceptional service or resolved issues in previous roles to grab our attention.
Showcase Your Customer Service Skills: Since strong customer service is key for this role, make sure to include examples that demonstrate your ability to build relationships and resolve conflicts. We want to see how you can contribute to our friendly team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Block Recruit
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of properties you'll be managing. Familiarise yourself with the specifics of residential and mixed-use developments, as well as any relevant leasehold legislation. This will show your potential employer that you're not just interested in the role, but that you're also prepared to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on delivering exceptional service to leaseholders and residents, be ready to share specific examples of how you've successfully resolved issues in the past. Highlight your ability to build trust and rapport, as these are key traits they’re looking for in a candidate.
✨Prepare for Financial Management Questions
Given that financial management is a significant part of the job, brush up on your knowledge of service charges, budgets, and invoicing. Be prepared to discuss your experience in managing finances and how you ensure compliance with regulations. This will demonstrate your capability to handle the financial aspects of the portfolio.
✨Emphasise Team Collaboration
This position requires working closely with a small team, so be sure to highlight your ability to work collaboratively. Share examples of how you've mentored junior team members or contributed to team projects in the past. This will show that you’re not only a strong individual contributor but also a supportive team player.
