Client Side Block Manager in Oxted

Position: Block Manager (Client-Side)

Salary: £40,000 - £45,000 + benefits

Location: Surrey

Hybrid Working: 3 days in office, 1 day on site, 1 day from home

Experience Required:

• 2-3 years in block management, ideally ATPI qualified, with experience managing diverse portfolios

Traits:

• Confident, motivated, articulate, and a go-getter

Minimum Requirements:

• 2/3 years Block Management experience, including section 20s and service charge budgets
• Solid job stability and longevity in previous roles
• Previous experience managing a range of developments including RMCs
• Excellent customer service, IT, and communication skills
• Driver's license

Key Responsibilities:

• Manage a specific residential block management portfolio
• Regular inspections of properties and grounds, and oversee repairs as needed
• Day-to-day maintenance of leasehold properties, including contractor management
• Oversight of contracted and cyclical maintenance tasks
• Project manage major internal and external works
• Produce budgets for service charges and reserve funds
• Manage expenditure against budget and prepare reports as necessary
• Administer debt recovery for service charges, ground rent, and insurance
• Ensure compliance with health and safety legislation
• Manage the section 20 procedure for major works, including legal notices if required
• Manage onsite staff at properties as needed, including recruitment and appraisals
• Liaise with the in-house insurance department for claims processing
• Maintain the website and Qube software
• Communicate management issues to residents effectively

Desirable Requirements:

• Industry related qualifications such as ATPI/ RICS / IOSH
• Knowledge of relevant legislation: Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974, and The Work at Height Regulations 2005