Senior Block Manager Hybrid in Manchester

Senior Block Manager

Manchester

£45,000-£50,000 + benefits

Hybrid working - 3/4-days office based 1/2-days from home

I'm working exclusively with a well-established, independent property management business to recruit an experienced Senior Block Manager to join its growing team in Manchester. The business takes a proactive, hands-on approach to property and estate management, focusing on delivering high standards of service, maintaining complex assets and creating long-term value for its clients. This is an excellent opportunity for an experienced Block Manager to take ownership of a quality portfolio, predominantly comprising high-rise residential buildings, while working within a collaborative and commercially focused property management team.

The Opportunity

This is a great opportunity for an ambitious Senior Block Manager who wants to take ownership of a quality portfolio within a business that places real emphasis on service delivery, building performance and long-term client relationships. There is also scope for someone with a commercial mindset and the ability to generate new business to make a wider contribution to the growth of the business.

You will take responsibility for a portfolio of approximately 250 residential units across three high-rise developments in Leeds, with overall responsibility for the day-to-day management, compliance and performance of the buildings.

This is an excellent opportunity for an ambitious and driven individual who is keen to take ownership of a department, help shape its future and grow alongside the business. The company is looking for someone with a commercial mindset, a desire to develop professionally and the ambition to progress their career over the longer term. Their philosophy is firmly centred around quality over quantity, ensuring clients receive an exceptional level of service without unnecessarily overloading their team. You'll be given the tools, resources and ongoing support needed to do your job effectively, with genuine scope to develop both personally and professionally as the business continues to grow. Experience managing Higher-Risk Buildings (HRBs) would be highly advantageous, alongside a TPI qualification or a desire to work towards one.

Key responsibilities

• Managing the day-to-day operation of a residential block portfolio, ensuring buildings are maintained to a high standard.
• Preparing and managing service charge budgets, monitoring expenditure and overseeing financial performance.
• Coordinating planned and reactive maintenance, major works and contractor appointments.
• Managing Section 20 consultations and overseeing refurbishment and capital expenditure projects.
• Ensuring compliance with relevant legislation, health and safety requirements and the Building Safety Act 2022.
• Supporting the Accountable Person with building safety responsibilities and requirements for higher-risk buildings.
• Building strong relationships with leaseholders, residents, freeholders, RMCs and other stakeholders.
• Managing complaints, resolving issues and ensuring a consistently high level of customer service.
• Maintaining accurate property records, insurance documentation and compliance information.
• Identifying opportunities to improve service delivery, enhance asset performance and strengthen client relationships.
• Supporting business development and contributing to the growth of the wider property management portfolio.

About You

• Previous experience in a Block Management or Residential Property Management role, ideally at Senior Block Manager level.
• Experience managing high-rise residential buildings and complex portfolios.
• Strong knowledge of service charge budgeting, Section 20 consultations and major works.
• A good understanding of leasehold legislation, health and safety and building compliance.
• Experience working with contractors, managing maintenance programmes and overseeing building safety requirements.
• Excellent communication and relationship-building skills, with the confidence to manage challenging situations.
• A proactive, commercially minded approach, with the ability to identify improvements and opportunities.
• A full UK driving licence.
• MTPI or equivalent professional accreditation would be advantageous.

Salary & Benefits

• £45,000-£50,000 per annum, depending on experience – Higher salary potential for candidates able to bring new business or client relationships.
• Hybrid working: typically 3-4 days in the Manchester office, with 1-2 days working from home.
• 25 days annual leave plus bank holidays.
• Discretionary bonus.
• Pension contribution.
• Private healthcare and additional wellbeing benefits.