Block Manager in Loughton

Location: Essex Salary: £34,000 – £37,000 per annum (dependent on experience) Employment Type: Full-time, office-based (1 day WFH after a successful probation period) What We Offer * Competitive salary: £34,000 – £37,000 per annum (based on experience) * 25 days’ holiday plus bank holidays (increasing by 1 day per year up to a maximum of 30 days) * Standard office hours: 9am – 5:30pm, 1-hour lunch break * Friendly and supportive team environment * Use of a pool car for site visits and meetings * Government pension scheme * Office-based role with for 1 day remote working per week after probation We are currently seeking an experienced Block Manager to join a growing residential management team. This is an exciting opportunity to take ownership of a small but expanding portfolio of residential blocks, including houses with shared grounds. The role has arisen due to growth within the business and the current team being at full capacity. We are open to candidates with at least two years of residential block management experience, as well as those currently working as Property Management Assistants who are looking to step into a full Property Manager role. Key Responsibilities * Manage a designated portfolio of residential blocks in line with current legislation and agreed service levels. * Conduct regular site inspections, producing reports and instructing contractors for maintenance and repairs as required. * Monitor service charge budgets and maintain up-to-date financial records. * Ensure all compliance and risk assessments are current (e.g., Health & Safety, fire risk, asbestos surveys). * Supervise on-site staff and contractors to ensure smooth day-to-day operations of buildings, grounds, plant, and equipment. * Handle insurance claims and liaise with relevant parties, including loss adjusters. * Respond to resident and client enquiries promptly via phone, email, or letter. * Attend and chair resident meetings, AGMs, and board meetings, preparing minutes as needed. * Manage Section 20 consultations for major works and liaise with surveyors where necessary. * Support senior management with service charge budgets and liaise with Directors as required. * Review service contracts and manage tendering processes when necessary. * Produce newsletters and communications for residents as needed. * Review and authorise contractor invoices. About You * Experience in residential block management or similar property management role. * TPI qualification or working towards (preferred but not essential). * Strong communication and relationship management skills. * Organised, self-motivated, and team-oriented. * Proficient in IT systems relevant to property management. * Able to prioritise multiple tasks and work independently. * Based within a commutable distance to our office * Full UK driving licence